outlook 2003 will not open
Posted 11 February 2006 - 01:18 PM
Posted 11 February 2006 - 01:48 PM
Only to remove the Office installation files, run disc clean up again then click start then run, type prefetch then press enter, click edit then select all, right click any file, click delete, confirm then reboot
Run disc defragmenter, install Office
Optionally, you can run Tune Up after using the windows clean up utility and before installing Office
Download, install and run Tune Up 2006 Trial
Click start then run, type prefetch then press enter, click edit then select all, right click any file then click delete, confirm delete.
Run Tune Up disc clean up
Run Tune Up registry clean up
Click optimize and improve to run Reg Defrag, the screen will lose colour during the process which can take a few minutes and then needs a reboot
Those will have cleared the drive of obsolete software errors
These are suggestions for making the most of the free trial
After the reboot, click optimize then system optimizer to optimize the computer, select computer with an internet connection from the drop down menu, this also requires a reboot
After the reboot, click optimize then system optimizer to accelerate downloads, select the speed just above your actual connection speed, this requires a reboot.
After the reboot, click optimize then system optimizer to run system advisor
Posted 11 February 2006 - 07:46 PM
i did exactly as you suggested. i followed the first suggested steps from your post and not only did it change my icons on my desktop but microsoft outlook still will not open after all that. i can't understand how outlook is unable to do a clean re install...it does not make sense. all softeware i have ever used in the last 15 years was able to do a clean install except outlook on this machine...wow. any suggestions?
Posted 12 February 2006 - 06:21 AM
Click start then run, type sfc /scannow then press enter, you need the XP CD and get an onscreen blue progress bar, when the bar goes, reboot.
Click start then run, type chkdsk /f /r then press enter, type Y to confirm for next boot, press enter then reboot.
Windows will appear to load normally then either the monitor will show progress or the screen will go blank, do not disturb this. This will take an hour or so before it gets to the desktop.
Click start, all programmes, accessories, system tools to run disc clean up, click more options then clean up restore points, click confirm, click OK. Then from system tools, run disc defragmenter.
Click start then run, type prefetch then press enter, click edit then select all, right click any file then click delete, confirm delete, then reboot
That should mean the hard drive and XP file system are OK, so you can check outlook express will open, maybe set an account up and check if you can send and receive mail, if so, delete the account then install Office but choose custom / complete install, leave the installation files on the hard drive
Open Word so it runs the activation then close Word and check with Microsoft Update (before trying Outlook)
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