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PC will not complete boot


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#1
waldo8

waldo8

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I have one of my computers (a teens) infected with spyware. Keep getting ads with yyy65.html in address.
Have tried all day to delete spyware. Followed the steps on this site. When I used the Trojan Hunter program, several trojans were detected and removed. When it finished the computer shut down and now just keeps recycling through startup and shutdown. I tried using different modes of startup but as soon as I hit the operating system it shuts down again. Any help would be greatly appreciated.
Thanks
Windows XP
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#2
DeSade

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Hi Waldo8

Please go to the Malware Forum and follow the instructions at the top....Especially the Start Here

That will give you several steps that will help you clean up 70 percent of all problems by yourself...then post a hijackthis log in THAT forum. Be patient, the Malware Forum is a very busy place and a two or three day wait is not unusual. DO NOT REPLY TO OR BUMP YOUR OWN LOG. If it shows a reply it may be overlooked as one that is being worked on.

If you are still having problems after getting a clean bill of health from the malware expert, please return to this thread.
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#3
achilles becqx

achilles becqx

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Hi,
Yeah that u would be good!!!
U can follow desade's advice,,,that u would be helpful
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