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Deleted internal sound card


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#16
Vie

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It won't let me delete this. Message says can't delete file is being used by windows.
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#17
DeSade

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Reboot into safe mode and try again please Vie
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#18
Vie

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I still get the same message as before.
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#19
DeSade

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You can't delete it in safe mode?

Ok then we will install over the top of it

Run the installsheild program as it is the follow the rest of the steps.

Let me know how you go.
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#20
Vie

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I still get the message error installing ih\kernel.exe: {0x.10000}
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#21
DeSade

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If we can't delete we can disable.

Right click on ikernel.exe as before this time click rename and call it ikernalold.exe

Then install the installsheild engine

Then the drivers

Hopefully this time we beat it :)

BTW Vie your doing great, we are getting into some intermediate level stuff here :tazz:
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#22
Vie

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It won't let me rename it.
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#23
DeSade

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It sounds like this program is still running some processes
Please follow these instructions


1. Press Ctrl + Alt + Del and select Task Manager.
2. Go to the Processes tab.
3. Check the running processes for any or some of these names:
* setup.exe
* isetup.exe
* ikernel.exe
* msiexec.exe
* idriver.exe
* IsUninst.exe
* IsUn16.exe
* Uninst.exe
* Uninst16.exe

End previously running installation processes

Follow these steps for any of the above processes that are found running on the system.

1. Select each process.
2. Select End Process.

Edited by DeSade, 13 February 2006 - 03:05 AM.

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#24
Vie

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When I do the CTRL/ALT/DEL it does not offer task master. I did see where ikernel was running and I ended task but when I tried to delete it from start menu I still got the message I couldn't delete it. Should I end the task and then try reinstalling the install shield?
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#25
DeSade

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Yes
End the task and try reinstalling

also empty your temp file it might be in there also

my computer
c: drive
windows
temp
select everything in the temp file and delete it all.
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#26
Vie

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Now that I have deleted ikernel.exe what do I do next?
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#27
Vie

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I have now downloaded the driver but when I try to install it Firefox will only let me save to a disk. How do I disable Firefox so I can install?
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#28
DeSade

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You don't need to Vie

Save the file to disc and run it from your harddrive, the desktop is a good place so you can find it easier.

Remember run them in this order.

Installshield first

then Driver installation.
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