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generic host process for win32 services


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#1
spencer9812

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the error: Data Execution Prevention
Generic Host Process for Win32 Services pops up everytime i stat up my computer and i can't remove it can someone please respond soon to this problem becuase ive had this problem for a long time now thank you
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#2
gerryf

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Normally, I'd say this is likely an indication of a malware issue that has been partially cleaned, but the fact that it highlights Generic Host Process for Win32 Services is puzzling....

Can you ATTACH a hijackthis log to your next post so I can see what is running in the background?

ATTACH, not POST
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#3
spencer9812

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ok here it is

Attached Files


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#4
gerryf

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http://forums1.itrc....threadId=849173

The above guy says its your HP printing software and offers a solution
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#5
spencer9812

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ok i do have a hp wireless printer but i dunno which procedure to take
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#6
gerryf

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Turn the All in One Off
Uninstall the whole of the HP software on the computer
Run a level 4 uninstall
Start --> Run -->X:\Util\CCC\Uninstall L1.bat
Start --> Run -->X:\Util\CCC\Uninstall L2.bat
Start --> Run -->X:\Util\CCC\Uninstall L3.bat
Start --> Run -->X:\Util\CCC\Uninstall L4.bat

Restart the computer
*******************************************
Check the computer on the restart
Check if you still get an SVCHOST.EXE GENERIC HOST PROCESS OR
DEP ERROR on restart


Start --> Run
Type in Msconfig
Click OK
Click Launch System Restore
Run System Restore
Create a Restore Point named Hp

Click Start --> Run
Type in Regedit
Click OK
Open Registry Editor
Scroll to the following Registry Key

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\
RemoteComputer\NameSpace\2227A280-3AEA-1069-A2DE-08002B30309D

Right click on this Key Click Export
On the Export Registry Window which comes up
Type Hpprinter as the filename and save it on the desktop

Get back to the same Registry Key
Right Click the Key and Click Delete to remove the key


Restart the computer
THERE SHOULD BE NO DEP ERRORS THIS TIME

(IF you have any issues after deleting the above key <possibility is remote> restore the computer back to the Hp restore point)

*******************************************

Reinstall the Hp printer Wirelessly or on a wired network now the usual way


Once the software installation finishes
Verify functionality

*******************************************
NOW
Right-Click My Computer, then click Properties.

On the Advanced tab, under Performance, click Settings.

On the Data Execution Prevention tab

Click Turn on DEP for all programs and services except those I select to select the OptOut policy, and then click Add to add the following programs

Create an exception in the DEP for the following programs by browsing to the correct location. The following list outlines the locations:


Hpcmpmgr.exe (x:\Program Files\HP\Hpcoretech\hpcmpmgr.exe)

HPwuSchd2.exe (x:\Program Files\HP\HP Software Update\hpwuSchd2.exe)

HP Digital Imaging Monitor (hpqtra08.exe) (x:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe)

HP Image Zone Fast Start (hpqthb08.exe) (x:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe)

Generic Host Process for Win32(svchost.exe)
(c:\windows\system32\svchost.exe)

Add all these files one by one by browsing to the locations

Click Apply and OK
Let the computer restart if prompted
******************************************

Its also at times needed to disable
from the Startup of the computer in Msconfig

Hpcmpmgr.exe
HPwuSchd2.exe
HP Digital Imaging Monitor (hpqtra08.exe)
HP Image Zone Fast Start (hpqthb08.exe)

The reason is the above mentioned exceptions to the Data Execution Prevention are loaded after the Startup loads and the DEP may try to shut them down at the startup itself and generate the errors
Unchecking the above files does not mean losing any functionality on the All in One all the features should work properly
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