[williesbest2]

When I turned my computer on this morning, the found new hardware wizard popped up. The problem is that I had not added any new hardware to the computer. I did try to install a printer, but decided against it, and unplugged it. I have checked Device Manager and found a Question mark in it. It's under Other Devices and has two devices under it: Parallel Device (located unknown) and Unknown Device (located on PCI standard ISA bridge). Any ideas on what these could be?

[Advertisements]

Morning williesbest2!

Have you tried right-clicking the items in the Device Manager and then choosing uninstall and then rebooting? Those two items are most likely associated with the printer you decided not to install. When you decided not to use the printer, aka install it, how far in the setup process did you get before you decided not to use it? Did you just turn it on and plug it into your computer or did you install software for it? If you installed software for it, then you might want to go to ADD/REMOVE PROGRAMS in the control panel and remove any items listed that pertain to the printer you decided not to install.

Fenor

[Fenor]

Morning williesbest2!

Have you tried right-clicking the items in the Device Manager and then choosing uninstall and then rebooting? Those two items are most likely associated with the printer you decided not to install. When you decided not to use the printer, aka install it, how far in the setup process did you get before you decided not to use it? Did you just turn it on and plug it into your computer or did you install software for it? If you installed software for it, then you might want to go to ADD/REMOVE PROGRAMS in the control panel and remove any items listed that pertain to the printer you decided not to install.

Fenor

[williesbest2]

Yeah, they were related to my printer. I did install the software and removed it. I didn't want to completely remove the drivers, I just disabled them just in case something goes wrong when rebooting.

[Fenor]

Nothing would go wrong uninstalling the hardware itself. So re-enable them if they are still disabled and then uninstall them both from the device manager.

Fenor

Edited by Fenor, 15 February 2006 - 06:19 AM.