[krtsbgfut]

I hope I'm doing this correctly, I need help reverting my HP dvd740's firmware back to ff24. I went to a site I thought was a branch of HP. It said it could update my firmware to newest. Now unfortunately my HP is seen as a "HL-DT-ST DVDRRW GSA-4166b" and it no longer sees half of the items I had on a DVD-RW, I've gotten as far as to find out it is a new "firmware" (but by a different company?) I can't find a way to revert to my old firmware which was "FF24" any help would be appreciated

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If it is a recently released product, there may not be official updates

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Ask their tech support about it

[Retired Tech]

If it is a recently released product, there may not be official updates

http://h10025.www1.h...&product=502021

Ask their tech support about it

[krtsbgfut]

I'm sorry, perhaps I did not word it correctly. I am looking to "Roll-back" my HP dvd740i's firmware to factory condition, which was firmware ff24, so it will show up correctly, and read my dvd-rw correctly I have contacted "Help and Support" or tried to at least

Edited by krtsbgfut, 15 February 2006 - 10:00 PM.

[Retired Tech]

I looked at HP.com but they do not have firmware for the 740i listed, to undo the upgrade, you will need a file to overwrite the inplace one

[krtsbgfut]

Any ideas on where to find such a firmware? Anyone?

Edited by krtsbgfut, 15 February 2006 - 10:11 PM.

[krtsbgfut]

I have also tried desperately to find out who is responsable for making my once dream drive, but to no avail

[Retired Tech]

There doesn't seem to be a firmware upgrade

[krtsbgfut]

Is there anywhere to perhaps just find the maker of my drive? even somewhere to download the origional?

Edited by krtsbgfut, 15 February 2006 - 10:45 PM.

[Retired Tech]

From my signature, click system information, and or what's running, and or sysjewel

These may say who the drive is made by

[krtsbgfut]

Whoa I'm sorry, you just did a fly-by, Oh never mind, I slowed down, and actually read your post. :l

Edited by krtsbgfut, 15 February 2006 - 10:55 PM.

[krtsbgfut]

Unfortunately it no longer identifies itself as HP, it now says "LG Electronics" yet the HP 400i I also have in the system identifies itself as HP

[Retired Tech]

Not such a bad thing if it says which model LG

[krtsbgfut]

I don't like it for the simple fact is It does not recognize several of the DVD rw I had made when it identified itself as "HP DVD740I" I desperately would like it back to the old way. (Sorry to "sound" so whiney, but I'm all about origional hardware/ firmware, but optimised) I was tricked into updating what I thought was a firmware update, only to find it was a work-around

Edited by krtsbgfut, 16 February 2006 - 09:55 AM.

[Retired Tech]

You could ask LG which of their drives HP rebadged as the 740i, LG may even send you the current firmware in a zip file if you explain the problem

If you contact HP you can only say it has stopped working

[krtsbgfut]

Thank you very much, I shall do that. If you are ever in Pittsburgh PA, e-mail me, I'll take you to lunch or something.