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PLEASE HELP


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#1
kat_licup

kat_licup

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I recently found out that my computer was infected by ccollgatee, I don't if this is connected to why Windows File Protection box keeps on appearing...please help. I would certainly appreciate it. Thanks. :tazz:
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#2
wannabe1

wannabe1

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Let's let the malware experts deal with this one.

Please go to the Malware Forum and follow the instructions at the top....Especially the Start Here.

That will give you several steps that will help you clean up 70 percent of all problems by yourself. If at the end of the process you are still having difficulty--and you may not be-- post a hijackthis log in THAT forum. Do Not reply to or "bump" your own topic...if it shows a reply, it may be overlooked as one that is being worked on.

If you are still having problems after getting a clean bill of health from the malware expert, please return to this thread.

wannabe1
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#3
TheWorm

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Hi kat_licup.

For any virus/malware related problems, please read through this thread.

http://www.geekstogo...-Log-t2852.html
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#4
kat_licup

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ok thanks a lot i wasn't sure whether to post this in the malware category :tazz:
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