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Memory Problems


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#1
kdhuey

kdhuey

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I have a Inspiron B120 laptop and I keep getting BSOD's. I have talked to Dell a number of times and have found no resolve. Dell sent me the operating system CD's to reinstall Windows XP. When I installed the OS some of the files would not copy. After the install I got another BSOD which reads:

Memory_Management

0x0000001A (0x0004128B, 0x0468F201, 0x00000000, 0xC0883000)


Also when I do a Diagnostics test I got a data bus stress test failure
Error code 2F00:0B1C


I am using Windows XP Home SP2
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#2
gerryf

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which diagnostic test....one of the DELL diagnostics?
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#3
gerryf

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How much memory do you have in this PC? Do you know?

This is almost certainly a ram failure, which you can test by removing a RAM stick if you have two, and if the error continues, placing that one in, and pulling out the other

It could also be a ram chip on the motherboard, or even a ram cache on the cpu itself

You told Dell tech support that last error and they didn't even suggest this?
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#4
kdhuey

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I have 512mb and yes it was the dell diagnostics test that were being run. this was the first time I have seen this error and I only have one stick of memory and I have tried it in both (dimms) sometimes it will read 512mb and other times 64mb????? I have already sent the laptop back to dell once and the corrective repair action mark were system board and system Bios updated. In the comments section "need to load your network loader drivers

They were suppose to replace the mother board, I don't know if they really did


hope this helps
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#5
gerryf

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I would probably be swapping out the memory, but try a memtest first

http://www.memtest.org/

download a diskimage or run it from a floppy. This is a self-booting, self contained memory tester

You can download a disk image and burn it to a CD, or you can use the floppy and boot from it

It will load the tester and check the ram...I usually let it run for three or four passes, which can take several hours...of course, if it detects errors right away, you can save yourself the trouble

Moving a ram chip from slot to slot will not help if the ram is defective.

I assume you do not have an extra ram stick laying around?
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#6
kdhuey

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Foregive me from being dumb but which memtest should I download?
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#7
gerryf

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Depends on how you are going to use
If you can burn a cd-image
** Memtest86+ V1.65 (10/01/2005) **
Download - Pre-Compiled Bootable ISO (.zip)

If you want to boot off a floppy
** Memtest86+ V1.65 (10/01/2005) **
Download - Pre-Compiled package for Floppy (DOS - Win)

unzip it, then double click INSTALL.bat and it will make a bootable floppy
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