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New licence key


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#16
Retired Tech

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Is repair being overlooked or is there only one copy of XP and two computers
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#17
dsenette

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there should be a sticker somewhere on your mom's computer with her original license key...can you find that? what version of windows does it say on there? for that matter...what version of windows was she using before you used your cd

gerry....Right mare = pain in the [bleep]
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#18
gerryf

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ahhh,

right mare sounds good to me :tazz:

wrong mare would be bad....
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#19
michicca

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LOL sorry, wasn't functioning to its full capacity was what i meant to say :tazz: She had a windows 2000 or something and yes was being slightly naughty by thinking she could just get a sneaky upgrade. Yes she just reinstalled windows and it is working but warning her it has 16 days left to activate windows before it shuts down. She's really worried she's going to lose everything and although happy to ust buy a legitimate copy for the licence she doesn't want to wipe everything by putting the wrong information in or a new disc etc. Making more sense?
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#20
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Ask them at Microsoft for the options, as before, check the price between a license and certificate, against a license, certificate and disc

http://www.microsoft...es/default.mspx

When you have the options you can either buy direct from Microsoft or look for online deals

If they ask, just say the PC crashed in the middle of important work and so XP was loaded to give a working PC to finish the work, or something similar
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#21
michicca

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I can see keith is in this topic somewhere, Gerry has been very helpful but he's off being someone elses hero so can you be superman? What i really need is one of you super"geeks" to walk me step by step through this :s
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#22
wannabe1

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Hi michicca...

Open My Computer and double-click on the C: drive. How many Windows folders are in there?

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#23
michicca

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thanku that will be my next mission
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#24
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What should happen once you get the disc or license, you will go to activate, it will show a screen saying it was unable to, call us, you call them and give them the product key, they give you a number to type in, you then press OK and it will say activated
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#25
michicca

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hi wanabee, its my mums comp so i don't know at the mo but could that help in the meantime? how many should there be?
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#26
wannabe1

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michicca...

Under the circumstances, I'm hoping there's 2. Ideally, there should be one. I'm simply looking into an alternative should the activation issue not be resolved. Follow Keith's instruction to try and get the current installation activated and don't mind me poking my nose in every once in a while... :tazz:

Worst case scenario would be to manually remove the XP and revert to the provious operating system...

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#27
michicca

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I've checked and theres just 1, if we buy a copy of xp will the licence be valid for 1 computer only or can mum use it on her pc and laptop?
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#28
wannabe1

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Microsoft's EULA (End User License Agreement) basically states one installation per copy purchased. So, no...she would only be able to use it on one machine.

Open Control Panel and double-click "Add or Remove Programs". Is Windows XP listed?

wannabe1

Edited by wannabe1, 21 February 2006 - 01:45 PM.

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#29
michicca

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windows installer but not windows xp
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#30
wannabe1

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Try really, really hard to get the current XP installation activated. Removing the XP while leaving the data intact on this machine will be difficult at best and may prove to be impossible.

wannabe1
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