[Mango_pie]

Hi, i'm new here so sorry if this is in the wrong place or anything.

My computer keeps completely cutting out and restarting itself without any warning at all, or even freezing. It's windows XP, i've run virus scans and anti spyware programs just incase it picks something up and i can't understand what could be wrong. I've noticed that it generally happens most when i'm using my webcam through MSN..

Any help greatly appreciated!

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Download, install and run Everest Home Edition

Click + next to computer then summary

Look on right for display / video adapter

Look at the manufacturer’s site for the suitable drivers for your Operating System

If you are unable to find them, please post the make and model here before you download anything

Please set a system restore point before you install anything

Also click + next to computer then sensor, wait a few seconds to get the temperatures and post those in

Temperature and video adapter drivers are two main causes of this

[Retired Tech]

Download, install and run Everest Home Edition

Click + next to computer then summary

Look on right for display / video adapter

Look at the manufacturer’s site for the suitable drivers for your Operating System

If you are unable to find them, please post the make and model here before you download anything

Please set a system restore point before you install anything

Also click + next to computer then sensor, wait a few seconds to get the temperatures and post those in

Temperature and video adapter drivers are two main causes of this

[Mango_pie]

Ok it says my video adapter is Intel® 82845G/GL/GE/PE/GV graphics controller

And the temperatures are:
Motherboard 36 oc

CPU 31 oc

Aux 37 oc

However when i was using my webcam they all reached 44 o c..


Thanks very much for your help

Edited by Mango_pie, 26 February 2006 - 06:54 PM.

[Retired Tech]

You need to click download at the top one if you have XP Home Edition

http://downloadfinde.....45&submit=Go!

Install that and reboot

The temperatures, even with the webcam seem fine

Run through this, note the number of errors and post the total number in

Click start then all programmes, accessories, system tools to run disc clean up, then also from system tools, run disc defragmenter

Click start then run, type prefetch then press enter, click edit then select all, (all files will highlight), right click any file, click delete, confirm then reboot.

Download, install and run Tune Up 2006 Trial

Run Tune Up disc clean up

Run Tune Up registry clean up

Click Optimize and Improve to run Reg Defrag, the screen will lose colour during the process which can take a few minutes and then needs a reboot

Those will have cleared the drive of obsolete software errors

These are suggestions for making the most of the free trial

After the reboot, click optimize then system optimizer to optimize the computer, select computer with an internet connection from the drop down menu, this also requires a reboot

After the reboot, click optimize then system optimizer to accelerate downloads, select the speed just above your actual connection speed, this requires a reboot.

After the reboot, click optimize then system optimizer to run system advisor

[Mango_pie]

I downloaded the driver and rebooted, then went to install it as described in the instructions and I got the message: system contains newer graphics driver 6.14.10.4342. Confirm to overwrite and install older driver 6.13.10.3510?

What does this mean?

[Retired Tech]

The options are to overwrite the newer one, which may fix it, though you should ask Intel how to get hold of the later drivers first

[Sapickraum]

Hello,

I am having the same issue. I'm not certain which program or application I'm using when it shuts down in the middle of whatever I'm doing. It will restart on its own and sometimes it has to restart 2-3 times before I can even start using it again.

Before this happend I installed a new modem and a update to Norton(thinking it was a virus) (in that order)

If I install and run this application will I be able to solve my involuntary restarts?

Thanks so much,

Shanelle

Edited by Sapickraum, 27 February 2006 - 06:32 PM.