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cannot do a clean os reinstall-blue screen bules


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#1
lljacunski

lljacunski

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i recently updated xp for my mother,everything downloaded and instaled, promped me to restart, and then a black screen windows detected a problem and shut down the computer. so i rstarted in last known something or another and got this msg. System32\DRIVERS\i3apnp.sys may be coruped or missing then suggesting to try the reinstall os disk for repair. i decided to just do a clean reinstall. enter BLUE SCREEN of DEATH ***stop 0x00000051(0x00000004,0x00000001,0xe101c170,0x000001e8) no new os reinstall. i then booted dell resource cd and scaned the whole computer, nothing. tried over and over to reinstall os with the same blue screen. i have never heard of this before. would a new harddrive solve problem
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#2
gerryf

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this, I have not seen before ==> i3apnp.sys

Obviously, some sort of plug and play driver, but for what? I don't know. It must be an add-on piece of hardware.

The 00051 error is a registry corruption, and yes, I think given the amount of time invested, I would probably just wipe it clean and start fresh...is that still what you want to do?

You can use a win98 boot floppy to remove all partitions, and start from scratch assuming you have a windows xp cd

do you know how to do that?

With the boot floppy, you would run fdisk, then delete all non-dos partitions

Then, boot with the Windows Xp cd and it will create partitions and format them, and install
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#3
lljacunski

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whats this floppy thing just kidding, the computer dose not have one. i did not know people still use those. how about the old cassets. the only way in is the cd rom. the computer is a dell2400 that is almost never matained. she had installed a photo share thing from kodak and the computer was acting up before i updated windows. she also said some "drive thingy somethingy" kept poping up and she would keep closeing it and closeing it. what it said i will never know. thanks gerry if i only had a floppy
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#4
gerryf

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Here is a windows floppy disk on a cd

http://www.thecomput...ic.com/boot.iso

You need to burn this image to a CD and boot your computer with it--this is different than burning a file to a CD. If you do not know how to burn an ISO image, then download the following program to another Windows XP machine, install it.

http://isorecorder.a...isorecorder.htm

After installation, right click the boot.iso file you downloaded above and choose COPY IMAGE TO CD.

Then reboot your PC with that CD in the CD-ROM drive and the PC set to boot from CD first in the bios boot order

This will behave just like a floppy boot disk

After booting, choose FDISK then choose 3 to delete partitions, and choose non-dos partition

This will leave you with a completely blank cd

boot with the windows cd next and follow the prompts to reinstall windows
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