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Server running slowly even after memory upgrade


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#1
ecarder

ecarder

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Recently in our office, our host computer was updated to Windows XP. There are four other computers linked to that system. One computer mainly works in DOS, another is also using XP and the other two are using Windows 98 and Windows ME. We use Quick Books, PC-Cillen and basic Word and Excel Programs. The host computer is running slowly even after a memory upgrade. My question pertains to the slowness of the host computer. Do you have any ideas about what might be wrong? We had no problems before the installation of Windows XP.
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#2
dsenette

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what are the full system specs of the host?
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#3
ecarder

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what are the full system specs of the host?


System: Windows XP Professional Version 2002 Service Pack 2

Computer: Windows ME Intel® Pentium ® CPU 3.06 GHz, 3.07 GHz, 1.24 GB of RAM
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#4
dsenette

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where did you get that info...and why is it saying ME there?
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#5
ecarder

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where did you get that info...and why is it saying ME there?


I got that info from system properties on the host computer. I'm not sure why there are two different programs for the System and then the Computer.
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#6
dsenette

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Please go HERE and skip to step 5 (Step Five: Posting a Hijack This Log). Follow all of the steps for scanning your computer and generating a log. when the scan is complete, press the "Save log" button. A "Save Log file" dialog box will appear. Type Hijackthis.txt for the file name and make sure that "save as type" is set to "all files". Save this file to a location that you will remember (your desktop is good). Now on your next post ATTACH this newly created txt file with your next post.
DO NOT POST THE CONTENTS OF THE HIJACK THIS LOG. This will encourage others to do this as well and we do not want that.
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#7
ecarder

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Please go HERE and skip to step 5 (Step Five: Posting a Hijack This Log). Follow all of the steps for scanning your computer and generating a log. when the scan is complete, press the "Save log" button. A "Save Log file" dialog box will appear. Type Hijackthis.txt for the file name and make sure that "save as type" is set to "all files". Save this file to a location that you will remember (your desktop is good). Now on your next post ATTACH this newly created txt file with your next post.
DO NOT POST THE CONTENTS OF THE HIJACK THIS LOG. This will encourage others to do this as well and we do not want that.


I downloaded and ran the scan, but am not prompted with a Save Log File box.
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#8
ecarder

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Please go HERE and skip to step 5 (Step Five: Posting a Hijack This Log). Follow all of the steps for scanning your computer and generating a log. when the scan is complete, press the "Save log" button. A "Save Log file" dialog box will appear. Type Hijackthis.txt for the file name and make sure that "save as type" is set to "all files". Save this file to a location that you will remember (your desktop is good). Now on your next post ATTACH this newly created txt file with your next post.
DO NOT POST THE CONTENTS OF THE HIJACK THIS LOG. This will encourage others to do this as well and we do not want that.

Attached Files


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#9
dsenette

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after it runs the scan...in the bottom left corner...there is a box that says save log
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#10
dsenette

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Platform: Windows ME (Win9x 4.90.3000)


describe the method used for upgrading to xp (doesn't seem as though it took)
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#11
ecarder

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describe the method used for upgrading to xp (doesn't seem as though it took)

A Windows XP Service Pack was installed on the Host. I scanned my computer. I was not able to scan the host as it is in use.
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#12
dsenette

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a windows xp service pack?
so the server is running ME....then you downloaded an administrative install of service pack 2 for xp? or what...i don't understand for sure...
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#13
ecarder

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a windows xp service pack?
so the server is running ME....then you downloaded an administrative install of service pack 2 for xp? or what...i don't understand for sure...

I did not install the actual software. I can only go on what is in the computer/system properties box.
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#14
dsenette

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ok....you said that the machine was upgraded to xp...who did that?
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#15
ecarder

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ok....you said that the machine was upgraded to xp...who did that?

A computer technician that "infrequently" stops by our office
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