[daisydoll]

I saw Kowens post about the trojen.zlob virus and I have the same problem so I read the reply from the staff member and I followed the intructions to download the Hijack program and I copied and posted what came up. Here it is:

Logfile of HijackThis v1.99.1
Scan saved at 11:09:41 PM, on 3/2/2006
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\System32\mssearchnet.exe
C:\WINDOWS\System32\nvctrl.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe
C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\RxMon.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\ltmoh\Ltmoh.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb09.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Java\jre1.5.0_01\bin\jusched.exe
C:\Program Files\SpyFalcon\SpyFalcon.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Java\jre1.5.0_01\bin\jucheck.exe
C:\Program Files\rdso\eetu.exe
C:\Program Files\s?curity\w?nlogon.exe
C:\Program Files\SpyFalcon\SpyFalcon.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\Playlist.exe
C:\Program Files\EzButton System V1.0\EzButton.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Hijackthis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.averatec.com
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.averatec.com/
R3 - URLSearchHook: (no name) - {F0E13AF5-D33A-8A94-1EF6-F75A613B46C5} - C:\WINDOWS\System32\kcrmu.dll (file missing)
R3 - URLSearchHook: (no name) - _{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
O2 - BHO: HomepageBHO - {4da4616d-7e6e-4fd9-a2d5-b6c535733e22} - C:\WINDOWS\System32\hpAD87.tmp
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll (file missing)
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\MSN Toolbar\01.02.5000.1021\en-ca\msntb.dll (file missing)
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll (file missing)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [PRONoMgr.exe] C:\Program Files\Intel\NCS\PROSet\PRONoMgr.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [RoxioEngineUtility] "C:\Program Files\Common Files\Roxio Shared\System\EngUtil.exe"
O4 - HKLM\..\Run: [RoxioDragToDisc] "C:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe"
O4 - HKLM\..\Run: [RoxioAudioCentral] "C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\RxMon.exe"
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [LtMoh] C:\Program Files\ltmoh\Ltmoh.exe
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe"
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb09.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_01\bin\jusched.exe
O4 - HKLM\..\Run: [SpyFalcon] C:\Program Files\SpyFalcon\SpyFalcon.exe /h
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\lib\NMBgMonitor.exe"
O4 - HKCU\..\Run: [Aida] "C:\Program Files\rdso\eetu.exe" -vt yax
O4 - HKCU\..\Run: [Tqupw] C:\Program Files\s?curity\w?nlogon.exe
O4 - Startup: AMSN.lnk = C:\Program Files\AMSN\amsn.exe
O4 - Startup: EzButton System.lnk = C:\Program Files\EzButton System V1.0\EzButton.exe
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward &Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Si&milar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O14 - IERESET.INF: START_PAGE_URL=http://www.averatec.com
O16 - DPF: Yahoo! Literati - http://download.game...nts/y/tt4_x.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akama...meInstaller.exe
O16 - DPF: {74CD40EA-EF77-4BAD-808A-B5982DA73F20} (YazzleActiveX Control) - http://yax-download.....cab?refid=1123
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zon...nt.cab31267.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn...pDownloader.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://download.game...aploader_v6.cab
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: winwil32 - C:\WINDOWS\SYSTEM32\winwil32.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe

I hope this is what you wanted. Any help you could offer would be fantastic! Thanks so much.

Daisydoll

[Advertisements]

Welcome to GeeksToGo daisydoll

My name is MasterJ and I will be helping you with your problem.

Please download ATF Cleaner by Atribune.
This program is for XP and Windows 2000 only

Please download ewido security suite it is a free version of the program.

• Install ewido security suite
• When installing, under "Additional Options" uncheck..
  • Install background guard
  • Install scan via context menu
• Launch ewido, there should be an icon on your desktop, double-click it.
• The program will now open to the main screen.
• When you run ewido for the first time, you may get a warning "Database could not be found!". Click OK. We will fix this in a moment.
  
• You will need to update ewido to the latest definition files.
  • On the left hand side of the main screen click update.
  • Then click on Start Update.
• The update will start and a progress bar will show the updates being installed.
  (the status bar at the bottom will display ("Update successful")

If you are having problems with the updater, you can use this link to manually update ewido.
ewido manual updates

Close Ewido.

Restart your computer and as soon as it starts booting up again continuously tap F8. A menu should come up where you will be given the option to enter Safe Mode.
Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.
If you use Firefox browserClick Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
If you use Opera browserClick Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.
For Technical Support, double-click the e-mail address located at the bottom of each menu.

Open Ewido:

• Click on scanner
• Click on Complete System Scan and the scan will begin.
• You will be prompted to clean the first infection.
• Select "Perform action on all infections", then proceed.
• Once the scan has completed, there will be a button located on the bottom of the screen named Save report
• Click Save report.
• Save the report .txt file to your desktop or a location where you can find it easily.

Close ewido security suite.

Reboot into normal mode.

Please go HERE to run Panda's ActiveScan

• Once you are on the Panda site click the Scan your PC button
• A new window will open...click the Check Now button
• Enter your Country
• Enter your State/Province
• Enter your e-mail address and click send
• Select either Home User or Company
• Click the big Scan Now button
• If it wants to install an ActiveX component allow it
• It will start downloading the files it requires for the scan (Note: It may take a couple of minutes)
• When download is complete, click on My Computer to start the scan
• When the scan completes, if anything malicious is detected, click the See Report button, then Save Report and save it to a convenient location.

Post the contents of the ActiveScan report, along with the Ewido report and a new HijackThis log.

MasterJ

[MasterJ]

Welcome to GeeksToGo daisydoll

My name is MasterJ and I will be helping you with your problem.

Please download ATF Cleaner by Atribune.
This program is for XP and Windows 2000 only

Please download ewido security suite it is a free version of the program.

• Install ewido security suite
• When installing, under "Additional Options" uncheck..
  • Install background guard
  • Install scan via context menu
• Launch ewido, there should be an icon on your desktop, double-click it.
• The program will now open to the main screen.
• When you run ewido for the first time, you may get a warning "Database could not be found!". Click OK. We will fix this in a moment.
  
• You will need to update ewido to the latest definition files.
  • On the left hand side of the main screen click update.
  • Then click on Start Update.
• The update will start and a progress bar will show the updates being installed.
  (the status bar at the bottom will display ("Update successful")

If you are having problems with the updater, you can use this link to manually update ewido.
ewido manual updates

Close Ewido.

Restart your computer and as soon as it starts booting up again continuously tap F8. A menu should come up where you will be given the option to enter Safe Mode.
Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.
If you use Firefox browserClick Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
If you use Opera browserClick Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.
For Technical Support, double-click the e-mail address located at the bottom of each menu.

Open Ewido:

• Click on scanner
• Click on Complete System Scan and the scan will begin.
• You will be prompted to clean the first infection.
• Select "Perform action on all infections", then proceed.
• Once the scan has completed, there will be a button located on the bottom of the screen named Save report
• Click Save report.
• Save the report .txt file to your desktop or a location where you can find it easily.

Close ewido security suite.

Reboot into normal mode.

Please go HERE to run Panda's ActiveScan

• Once you are on the Panda site click the Scan your PC button
• A new window will open...click the Check Now button
• Enter your Country
• Enter your State/Province
• Enter your e-mail address and click send
• Select either Home User or Company
• Click the big Scan Now button
• If it wants to install an ActiveX component allow it
• It will start downloading the files it requires for the scan (Note: It may take a couple of minutes)
• When download is complete, click on My Computer to start the scan
• When the scan completes, if anything malicious is detected, click the See Report button, then Save Report and save it to a convenient location.

Post the contents of the ActiveScan report, along with the Ewido report and a new HijackThis log.

MasterJ

[daisydoll]

Hey MasterJ. Here it is.

---------------------------------------------------------
ewido anti-malware - Scan report
---------------------------------------------------------

+ Created on: 12:42:54 AM, 3/3/2006
+ Report-Checksum: 7DDD0658

+ Scan result:

HKLM\SOFTWARE\Classes\CLSID\{2178F3FB-2560-458f-BDEE-631E2FE0DFE4} -> Adware.WinAntiVirus : Cleaned with backup
HKLM\SOFTWARE\Classes\CLSID\{4DA4616D-7E6E-4FD9-A2D5-B6C535733E22} -> Adware.Generic : Cleaned with backup
HKLM\SOFTWARE\Classes\WinRes.WindowsResources -> Adware.CoolWebSearch : Cleaned with backup
HKLM\SOFTWARE\Classes\WinRes.WindowsResources\CLSID -> Adware.CoolWebSearch : Cleaned with backup
HKLM\SOFTWARE\Classes\WinRes.WindowsResources\CurVer -> Adware.CoolWebSearch : Cleaned with backup
HKLM\SOFTWARE\Classes\WinRes.WindowsResources.1 -> Adware.CoolWebSearch : Cleaned with backup
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objecta\{4da4616d-7e6e-4fd9-a2d5-b6c535733e22} -> Adware.Generic : Cleaned with backup
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{4da4616d-7e6e-4fd9-a2d5-b6c535733e22} -> Adware.Generic : Cleaned with backup
[304] C:\WINDOWS\system32\winwil32.dll -> Hijacker.Small.kb : Cleaned with backup
C:\Documents and Settings\Yoons\Local Settings\Temporary Internet Files\Content.IE5\6PN058BE\nero_7_keygen[1].exe -> Dropper.Agent.aiq : Cleaned with backup
C:\os32mgr.dll -> Hijacker.Small.kb : Cleaned with backup
C:\RECYCLER\S-1-5-21-193706627-2357796733-1800254266-1006\Dc81.exe -> Dropper.Agent.aiq : Cleaned with backup
C:\WINDOWS\Downloaded Program Files\popcaploader.dll -> Not-A-Virus.Downloader.Win32.PopCap.b : Cleaned with backup
C:\WINDOWS\Downloaded Program Files\UWA6P_0001_N68M2301NetInstaller.exe -> Not-A-Virus.Downloader.Win32.WinFixer.d : Cleaned with backup
C:\WINDOWS\Downloaded Program Files\UWFX6_0001_N68M2301NetInstaller.exe -> Not-A-Virus.Downloader.Win32.WinFixer.d : Cleaned with backup
C:\WINDOWS\system32\mssearchnet.exe -> Hijacker.SpyAxe : Cleaned with backup
C:\WINDOWS\system32\nvctrl.exe -> Hijacker.SpyAxe : Cleaned with backup
C:\WINDOWS\system32\oins.exe -> Dropper.PurityScan.ad : Cleaned with backup
C:\WINDOWS\system32\winwil32.dll -> Hijacker.Small.kb : Cleaned with backup
C:\WINDOWS\YAXUninst.exe -> Adware.MediaTickets : Cleaned with backup


::Report End


AND




Incident Status Location

Adware:adware/securityerror Not disinfected C:\WINDOWS\SYSTEM32\msvol.tlb
Potentially unwanted tool:application/winantivirus2006 Not disinfected C:\PROGRAM FILES\WinAntiVirus Pro 2006
Adware:adware/spywarestrike Not disinfected C:\WINDOWS\SYSTEM32\1024
Adware:adware/winres Not disinfected Windows Registry
Potentially unwanted tool:Application/SpyFalcon Not disinfected C:\Documents and Settings\Yoons\Local Settings\Temp\sa1.exe
Potentially unwanted tool:Application/SpyFalcon Not disinfected C:\Documents and Settings\Yoons\Local Settings\Temp\~nsu.tmp\Au_.exe
Potentially unwanted tool:Application/Winantivirus2006 Not disinfected C:\Program Files\Common Files\WinAntiVirus Pro 2006\WapCHK.dll
Potentially unwanted tool:Application/SpyFalcon Not disinfected C:\Program Files\SpyFalcon\SpyFalcon.exe
Adware:Adware/SpywareStrike Not disinfected C:\WINDOWS\system32\1024\ld7500.tmp


AND



Logfile of HijackThis v1.99.1
Scan saved at 3:02:26 AM, on 3/3/2006
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe
C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\RxMon.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\ltmoh\Ltmoh.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb09.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Java\jre1.5.0_01\bin\jusched.exe
C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\Playlist.exe
C:\Program Files\Java\jre1.5.0_01\bin\jucheck.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\EzButton System V1.0\EzButton.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\SpyFalcon\SpyFalcon.exe
C:\Program Files\SpyFalcon\SpyFalcon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Hijackthis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.averatec.com
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.averatec.com/
R3 - URLSearchHook: (no name) - {F0E13AF5-D33A-8A94-1EF6-F75A613B46C5} - C:\WINDOWS\System32\kcrmu.dll (file missing)
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll (file missing)
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\MSN Toolbar\01.02.5000.1021\en-ca\msntb.dll (file missing)
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll (file missing)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [PRONoMgr.exe] C:\Program Files\Intel\NCS\PROSet\PRONoMgr.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [RoxioEngineUtility] "C:\Program Files\Common Files\Roxio Shared\System\EngUtil.exe"
O4 - HKLM\..\Run: [RoxioDragToDisc] "C:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe"
O4 - HKLM\..\Run: [RoxioAudioCentral] "C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\RxMon.exe"
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [LtMoh] C:\Program Files\ltmoh\Ltmoh.exe
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe"
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb09.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_01\bin\jusched.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [SpyFalcon] C:\Program Files\SpyFalcon\SpyFalcon.exe /h
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\lib\NMBgMonitor.exe"
O4 - Startup: AMSN.lnk = C:\Program Files\AMSN\amsn.exe
O4 - Startup: EzButton System.lnk = C:\Program Files\EzButton System V1.0\EzButton.exe
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward &Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Si&milar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O14 - IERESET.INF: START_PAGE_URL=http://www.averatec.com
O16 - DPF: Yahoo! Literati - http://download.game...nts/y/tt4_x.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akama...meInstaller.exe
O16 - DPF: {74CD40EA-EF77-4BAD-808A-B5982DA73F20} - http://yax-download.....cab?refid=1123
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zon...nt.cab31267.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoft...free/asinst.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn...pDownloader.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://download.game...aploader_v6.cab
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: winwil32 - winwil32.dll (file missing)
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe



Please help me MasterJ.

Daisydoll

[MasterJ]

Enable show hidden files and folders:

* Click Start.
* Open My Computer.
* Select the Tools menu and click Folder Options.
* Select the View Tab.
* Under the Hidden files and folders heading select Show hidden files and folders.
* Uncheck the Hide protected operating system files (recommended) option.
* Click Yes to confirm.
* Click OK

Please locate this file:

C:\WINDOWS\SYSTEM32\winwil32.dll

If you find it, zip the file and submit it to:

rstones12 AT geekstogo.com (replace the AT with @)

Once you have done this, let me know.

[daisydoll]

Hi MasterJ. I couldn't find the file. I have tried a few times now. This is the email I sent to rstones12.


Sorry but I can't seem to locate the C:\WINDOWS\SYSTEM32\winwil32.dll file. I have;

win32k
win32spl.dll
winhttp:dll
wininet.dll
winipsec.dll
winmm.dll
winnls.dll
winntbbu.dll
winrnr.dll
winscard.dll
winsock.dll
winsrv.dll
winsta.dll
winstrm.dll
wintrust.dll

but no winwil32.dll

daisydoll

[MasterJ]

Don't worry about it. Ewido deleted it.

Download smitRem.exe ©noahdfear, and save the file to your desktop.
Double click on the file to extract it to it's own folder on the desktop.

Place a shortcut to Panda ActiveScan on your desktop (in Internet Explorer, right click on Panda ActiveScan link select "Copy Shortcut" then right click on your desktop and select "Paste Shortcut" or in FireFox right-click the link and select "Save Link As" and save it to your desktop).

If you have not already installed Ad-Aware SE 1.06, follow these download and setup instructions, otherwise, check for updates:
Ad-Aware SE Setup
Don't run it yet!

Next, please reboot your computer in SafeMode by doing the following:

• Restart your computer
• After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
• Instead of Windows loading as normal, a menu should appear
• Select the first option, to run Windows in Safe Mode.

Now scan with HJT and place a checkmark next to each of the following items and click FIX CHECKED:
===================================================
R3 - URLSearchHook: (no name) - {F0E13AF5-D33A-8A94-1EF6-F75A613B46C5} - C:\WINDOWS\System32\kcrmu.dll (file missing)
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll (file missing)
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\MSN Toolbar\01.02.5000.1021\en-ca\msntb.dll (file missing)
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll (file missing)
O4 - HKLM\..\Run: [SpyFalcon] C:\Program Files\SpyFalcon\SpyFalcon.exe /h
O16 - DPF: {74CD40EA-EF77-4BAD-808A-B5982DA73F20} - http://yax-download.....cab?refid=1123
O20 - Winlogon Notify: winwil32 - winwil32.dll (file missing)
===================================================

Close HiJackThis.

Open the smitRem folder, then double click the RunThis.bat file to start the tool. Follow the prompts on screen.
Wait for the tool to complete and disk cleanup to finish.

The tool will create a log named smitfiles.txt in the root of your drive, eg; Local Disk C: or partition where your operating system is installed. Please post that log along with all others requested in your next reply.


Open Ad-aware and do a full scan. Remove all it finds.


Run Ewido:

• Click on scanner
• Click on Complete System Scan and the scan will begin.
• While the scan is in progress you will be prompted to clean files, click OK
• When it asks if you want to clean the first file, put a check in the lower left corner of the box that says "Perform action on all infections" then choose clean and click OK.
• Once the scan has completed, there will be a button located on the bottom of the screen named Save report
• Click Save report.
• Save the report .txt file to your desktop.

Close ewido anti-malware.

Next go to Control Panel click Display > Desktop > Customize Desktop > Web > Uncheck "Security Info" if present.

Reboot back into Windows and click the Panda ActiveScan shortcut.

• Once you are on the Panda site click the Scan your PC button.
• A new window will open...click the Check Now button.
  • Enter your Country
  • Enter your State/Province
  • Enter your e-mail address and click send
  • Select either Home User or Company
  • Click the big Scan Now button
• If it wants to install an ActiveX component allow it
• It will start downloading the files it requires for the scan (Note: It may take a couple of minutes)
• When the download is complete, click on My Computer to start the scan
• When the scan completes, if anything malicious is detected, click the See Report button, then Save Report and save it to a convenient location.

Post the contents of the Panda scan report, along with a new HijackThis Log, the contents of smitfiles.txt and the Ewido Log by using Add Reply.
Let us know if any problems persist.

[daisydoll]

Hi MasterJ,

Here are all the things you wanted me to post.


Incident Status Location

Potentially unwanted tool:Application/SpyFalcon Not disinfected C:\Program Files\SpyFalcon\SpyFalcon.exe
Adware:Adware/SpywareStrike Not disinfected C:\WINDOWS\System32\ginuerep.dll
Potentially unwanted tool:application/winantivirus2006 Not disinfected C:\PROGRAM FILES\WinAntiVirus Pro 2006
Potentially unwanted tool:Application/Processor Not disinfected C:\Documents and Settings\Yoons\Desktop\smitRem\Process.exe
Potentially unwanted tool:Application/Processor Not disinfected C:\Documents and Settings\Yoons\Desktop\smitRem.exe[Process.exe]
Potentially unwanted tool:Application/SpyFalcon Not disinfected C:\Documents and Settings\Yoons\Local Settings\Temp\sa1.exe
Potentially unwanted tool:Application/SpyFalcon Not disinfected C:\Documents and Settings\Yoons\Local Settings\Temp\sa2F3.exe
Potentially unwanted tool:Application/SpyFalcon Not disinfected C:\Documents and Settings\Yoons\Local Settings\Temp\sa56C.exe
Potentially unwanted tool:Application/SpyFalcon Not disinfected C:\Documents and Settings\Yoons\Local Settings\Temp\temp.fr4662\uninst.exe
Potentially unwanted tool:Application/Processor Not disinfected C:\Documents and Settings\Yoons\Local Settings\Temporary Internet Files\Content.IE5\CHERW9IJ\smitRem[1].exe[Process.exe]
Potentially unwanted tool:Application/Winantivirus2006 Not disinfected C:\Program Files\Common Files\WinAntiVirus Pro 2006\WapCHK.dll
Potentially unwanted tool:Application/SpyFalcon Not disinfected C:\Program Files\SpyFalcon\SpyFalcon.exe
Potentially unwanted tool:Application/SpyFalcon Not disinfected C:\Program Files\SpyFalcon\uninst.exe
Adware:Adware/SpywareStrike Not disinfected C:\WINDOWS\system32\ginuerep.dll


AND


Logfile of HijackThis v1.99.1
Scan saved at 8:44:00 PM, on 3/6/2006
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe
C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\RxMon.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\ltmoh\Ltmoh.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb09.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\Playlist.exe
C:\Program Files\Java\jre1.5.0_01\bin\jusched.exe
C:\Program Files\Java\jre1.5.0_01\bin\jucheck.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\EzButton System V1.0\EzButton.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\SpyFalcon\SpyFalcon.exe
C:\Program Files\SpyFalcon\SpyFalcon.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.hotmail.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.averatec.com
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.averatec.com/
R3 - URLSearchHook: (no name) - {F0E13AF5-D33A-8A94-1EF6-F75A613B46C5} - C:\WINDOWS\System32\kcrmu.dll (file missing)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [PRONoMgr.exe] C:\Program Files\Intel\NCS\PROSet\PRONoMgr.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [RoxioEngineUtility] "C:\Program Files\Common Files\Roxio Shared\System\EngUtil.exe"
O4 - HKLM\..\Run: [RoxioDragToDisc] "C:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe"
O4 - HKLM\..\Run: [RoxioAudioCentral] "C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\RxMon.exe"
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [LtMoh] C:\Program Files\ltmoh\Ltmoh.exe
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe"
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb09.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_01\bin\jusched.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [SpyFalcon] C:\Program Files\SpyFalcon\SpyFalcon.exe /h
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\lib\NMBgMonitor.exe"
O4 - Startup: AMSN.lnk = C:\Program Files\AMSN\amsn.exe
O4 - Startup: EzButton System.lnk = C:\Program Files\EzButton System V1.0\EzButton.exe
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward &Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Si&milar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O14 - IERESET.INF: START_PAGE_URL=http://www.averatec.com
O16 - DPF: Yahoo! Literati - http://download.game...nts/y/tt4_x.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akama...meInstaller.exe
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zon...nt.cab31267.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoft...free/asinst.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn...pDownloader.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://download.game...aploader_v6.cab
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe




AND




smitRem © log file
version 2.8

by noahdfear


Microsoft Windows XP [Version 5.1.2600]
The current date is: Mon 03/06/2006
The current time is: 20:44:31.93

Running from
C:\Documents and Settings\Yoons\Desktop\smitRem

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Pre-run SharedTask Export

(GetSTS.exe) SharedTaskScheduler exporter by Lawrence Abrams (Grinler)
Copyright© 2006 BleepingComputer.com

Registry Pseudo-Format Mode (Not a valid reg file):

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler]
"{438755C2-A8BA-11D1-B96B-00A0C90312E1}"="Browseui preloader"
"{8C7461EF-2B13-11d2-BE35-3078302C2030}"="Component Categories cache daemon"
"{C9FA1DC9-1FB3-C2A8-2F1A-DC1A33E7AF9D}"="Prestige Software"

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{438755C2-A8BA-11D1-B96B-00A0C90312E1}\InProcServer32]
@="%SystemRoot%\System32\browseui.dll"


[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{8C7461EF-2B13-11d2-BE35-3078302C2030}\InProcServer32]
@="%SystemRoot%\System32\browseui.dll"


[HKEY_CURRENT_USER\SOFTWARE\Classes\CLSID\{C9FA1DC9-1FB3-C2A8-2F1A-DC1A33E7AF9D}\InProcServer32]
@="C:\WINDOWS\System32\ginuerep.dll"


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

checking for ShudderLTD key

ShudderLTD key not present!

checking for PSGuard.com key


PSGuard.com key not present!


checking for WinHound.com key


WinHound.com key not present!

spyaxe uninstaller NOT present
Winhound uninstaller NOT present
SpywareStrike uninstaller NOT present

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Existing Pre-run Files


~~~ Program Files ~~~



~~~ Shortcuts ~~~



~~~ Favorites ~~~



~~~ system32 folder ~~~



~~~ Icons in System32 ~~~



~~~ Windows directory ~~~



~~~ Drive root ~~~


~~~ Miscellaneous Files/folders ~~~




~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Command Line Process Viewer/Killer/Suspender for Windows NT/2000/XP V2.03
Copyright© 2002-2003 [email protected]
Killing PID 228 'explorer.exe'
Killing PID 228 'explorer.exe'
Killing PID 228 'explorer.exe'
Killing PID 228 'explorer.exe'
Killing PID 228 'explorer.exe'
Killing PID 228 'explorer.exe'
Killing PID 228 'explorer.exe'

Starting registry repairs

Registry repairs complete

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

SharedTask Export after registry fix

(GetSTS.exe) SharedTaskScheduler exporter by Lawrence Abrams (Grinler)
Copyright© 2006 BleepingComputer.com

Registry Pseudo-Format Mode (Not a valid reg file):

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler]
"{438755C2-A8BA-11D1-B96B-00A0C90312E1}"="Browseui preloader"
"{8C7461EF-2B13-11d2-BE35-3078302C2030}"="Component Categories cache daemon"
"{C9FA1DC9-1FB3-C2A8-2F1A-DC1A33E7AF9D}"="Prestige Software"

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{438755C2-A8BA-11D1-B96B-00A0C90312E1}\InProcServer32]
@="%SystemRoot%\System32\browseui.dll"


[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{8C7461EF-2B13-11d2-BE35-3078302C2030}\InProcServer32]
@="%SystemRoot%\System32\browseui.dll"


[HKEY_CURRENT_USER\SOFTWARE\Classes\CLSID\{C9FA1DC9-1FB3-C2A8-2F1A-DC1A33E7AF9D}\InProcServer32]
@="C:\WINDOWS\System32\ginuerep.dll"


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Deleting files

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Remaining Post-run Files


~~~ Program Files ~~~



~~~ Shortcuts ~~~



~~~ Favorites ~~~



~~~ system32 folder ~~~



~~~ Icons in System32 ~~~



~~~ Windows directory ~~~



~~~ Drive root ~~~


~~~ Miscellaneous Files/folders ~~~


~~~ Wininet.dll ~~~

CLEAN!



AND



---------------------------------------------------------
ewido anti-malware - Scan report
---------------------------------------------------------

+ Created on: 9:08:52 PM, 3/6/2006
+ Report-Checksum: 2BA87A71

+ Scan result:

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\\SpyFalcon -> Adware.SpyFalcon : Cleaned with backup
C:\Program Files\SpyFalcon -> Adware.SpyFalcon : Cleaned with backup
C:\Program Files\SpyFalcon\blacklist.txt -> Adware.SpyFalcon : Cleaned with backup
C:\Program Files\SpyFalcon\Lang -> Adware.SpyFalcon : Cleaned with backup
C:\Program Files\SpyFalcon\Lang\English.ini -> Adware.SpyFalcon : Cleaned with backup
C:\Program Files\SpyFalcon\Logs -> Adware.SpyFalcon : Cleaned with backup
C:\Program Files\SpyFalcon\msvcp71.dll -> Adware.SpyFalcon : Cleaned with backup
C:\Program Files\SpyFalcon\msvcr71.dll -> Adware.SpyFalcon : Cleaned with backup
C:\Program Files\SpyFalcon\Quarantine -> Adware.SpyFalcon : Cleaned with backup
C:\Program Files\SpyFalcon\SpyFalcon.exe -> Adware.SpyFalcon : Cleaned with backup
C:\Program Files\SpyFalcon\SpyFalcon.url -> Adware.SpyFalcon : Cleaned with backup
C:\Program Files\SpyFalcon\syg.db -> Adware.SpyFalcon : Cleaned with backup
C:\Program Files\SpyFalcon\uninst.exe -> Adware.SpyFalcon : Cleaned with backup


::Report End




I originally thought there was a problem with the trojen.zlob but I now realize that the problem with spyfalcon. PLEASE HELP MASTERJ!


Daisydoll

[MasterJ]

Please print these instructions for reference.

Please re-open HiJackThis and scan. Check the boxes next to all the entries listed below.

R3 - URLSearchHook: (no name) - {F0E13AF5-D33A-8A94-1EF6-F75A613B46C5} - C:\WINDOWS\System32\kcrmu.dll (file missing)
O4 - HKLM\..\Run: [SpyFalcon] C:\Program Files\SpyFalcon\SpyFalcon.exe /h

Now close all windows other than HiJackThis, then click Fix Checked. Close HijackThis.

Now click on the Start Menu and select Control Panel. A folder should appear. Now open, Add/Remove Programs.
Please remove these entries from Add/Remove Programs (if present):

SpyFalcon
WinAntiVirus Pro 2006

Please download the Killbox by Option^Explicit.

Note: In the event you already have Killbox, this is a new version that I need you to download.

• Save it to your desktop.
• Please double-click Killbox.exe to run it.
• Select:
  • Delete on Reboot
  • then Click on the All Files button.
• Please copy the file paths below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy):
  
  C:\Program Files\SpyFalcon\SpyFalcon.exe
  C:\WINDOWS\System32\ginuerep.dll
  C:\PROGRAM FILES\WinAntiVirus Pro 2006
  C:\Documents and Settings\Yoons\Local Settings\Temp\sa1.exe
  C:\Documents and Settings\Yoons\Local Settings\Temp\sa2F3.exe
  C:\Documents and Settings\Yoons\Local Settings\Temp\sa56C.exe
  C:\Documents and Settings\Yoons\Local Settings\Temp\temp.fr4662\uninst.exe
  C:\Program Files\Common Files\WinAntiVirus Pro 2006\WapCHK.dll
  C:\Program Files\SpyFalcon\SpyFalcon.exe
  C:\Program Files\SpyFalcon\uninst.exe
  C:\WINDOWS\system32\ginuerep.dll
  
  
• Return to Killbox, go to the File menu, and choose Paste from Clipboard.
  
• Click the red-and-white Delete File button. Click Yes at the Delete on Reboot prompt. Click OK at any PendingFileRenameOperations prompt (and please let me know if you receive this message!).

If your computer does not restart automatically, please restart it manually.

If you receive a message such as: "Component 'MsComCtl.ocx' or one of its dependencies not correctly registered: a file is missing or invalid." when trying to run Killbox, click here to download and run missingfilesetup.exe. Then try Killbox again.

Please download VundoFix.exe to your desktop.

• Double-click VundoFix.exe to run it.
• Put a check next to Run VundoFix as a task.
• You will receive a message saying vundofix will close and re-open in a minute or less. Click OK
• When VundoFix re-opens, click the Scan for Vundo button.
• Once it's done scanning, click the Remove Vundo button.
• You will receive a prompt asking if you want to remove the files, click YES
• Once you click yes, your desktop will go blank as it starts removing Vundo.
• When completed, it will prompt that it will shutdown your computer, click OK.
• Turn your computer back on.

Please scan with panda again and post the report here, along with the contents of C:\vundofix.txt and a new HiJackThis log.

MasterJ

[daisydoll]

I can't seem to find the

04 - HKLM\..\Run: [SpyFalcon] C:\ProgramFiles\SpyFalcon\SpyFalcon.exe /h

file

Daisydoll

[MasterJ]

Then continue with the rest of the instructions.

[daisydoll]

When I run a scan on Vundo it says that there were no infected files detected?

daisydoll

[MasterJ]

I was just checking to make sure if vundo was there or not. How did the rest of the instructions go?

[daisydoll]

Well it is no longer telling me that my computer is infected but spyfalcon seems to still be on the desktop (it's not just a shortcut). But when I try to look in the add/remove programs it's not among the programs. Can't figure it out.

Daisydoll

[MasterJ]

Do you mean a spyfalcon icon?

[daisydoll]

It's not the usual SpyFalcon icon but instead it's like a white box icon with a blue strip across the top (looks like an explorer screen almost). There's one on the desktop and another on my taskbar.

Daisydoll