Please print these instructions for reference.
Download FixSF.reg to your desktop by right clicking on the following link and then selecting Save Link As or Save File as, depending on your browser. Now double click on the FixSF.reg file. When it asks if you would like to merge the information, press the Yes button and then the OK button.
Next, please reboot your computer in SafeMode by doing the following:
- Restart your computer
- After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
- Instead of Windows loading as normal, a menu should appear
- Select the first option, to run Windows in Safe Mode.
SpyFalcon
***if the computer asks for you to let it reboot DO NOT allow it.
Navigate to the following files/folders and delete these(if there):
C:\Windows\System32\dxmpp.dll
C:\Windows\system32\ginuerep.dll
C:\Program Files\SpyFalcon
Open the smitRem folder, then double click the RunThis.bat file to start the tool. Follow the prompts on screen.
Wait for the tool to complete and disk cleanup to finish.
The tool will create a log named smitfiles.txt in the root of your drive, eg; Local Disk C: or partition where your operating system is installed. Please post that log along with all others requested in your next reply.
Now open Ad-aware and do a full scan. Remove all it finds.
Run Ewido:
- Click on scanner
- Click on Complete System Scan and the scan will begin.
- While the scan is in progress you will be prompted to clean files, click OK
- When it asks if you want to clean the first file, put a check in the lower left corner of the box that says "Perform action on all infections" then choose clean and click OK.
- Once the scan has completed, there will be a button located on the bottom of the screen named Save report
- Click Save report.
- Save the report .txt file to your desktop.
Next go to Control Panel click Display > Desktop > Customize Desktop > Web > Uncheck "Security Info" if present.
Reboot back into Windows and click the Panda ActiveScan shortcut.
- Once you are on the Panda site click the Scan your PC button.
- A new window will open...click the Check Now button.
- Enter your Country
- Enter your State/Province
- Enter your e-mail address and click send
- Select either Home User or Company
- Click the big Scan Now button
- If it wants to install an ActiveX component allow it
- It will start downloading the files it requires for the scan (Note: It may take a couple of minutes)
- When the download is complete, click on My Computer to start the scan
- When the scan completes, if anything malicious is detected, click the See Report button, then Save Report and save it to a convenient location.
How's your computer running now?
MasterJ
