Recently he changed some settings and disabled something in the device manager that has seemingly resulted in it appearing blank.......For the life of me, I cant figure out what he's done.
After timidly attempting a few recovery options, i'm hesitant to try anything more than loading the last known good configuration due to the risk of losing any of his data.....which is quite substantial.....over 100GB on the drive in question.
HE made it clear that the problems seeemed to him to be directly related to these two programs, and he only started changing things upon experiencing them malfuncion.....things he THOUGHT were appropriate actions.....although now he, nor I can seem to figure out what THINGS he changed.
Any ideas?