[Achilarre]

there is no option to show updates

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Across the top?

[Retired Tech]

Across the top?

[Achilarre]

no nothing..ive had someone else ask me this..its not there

i really appreciate you helping me..i hope we can fix this

[Achilarre]

wanted to mention one more thing...might help you

after i did the repair install of xp..i never was able download a service pack...not sure if this is the problem

[Retired Tech]

This should be at the top

[attachment=8338:attachment]

Though maybe it's not a feature until you have installed updates?

Can you go to microsoft.com to look for photo story 3 to see if it will download, it should install the genuine advantage validation tool

[Achilarre]

I do not have that tick box that you attached

you want me to buy photo story 3?

[Retired Tech]

It's free but you need to have the genuine validation tool installed, when you go to download photo story 3, it will install that first, you don't need photo story, you need the validation tool

[Achilarre]

i cant download anything..same old error

[Retired Tech]

You can use this guide to repair XP

Possibly, you will need to boot the PC and keep tapping the delete key until the PC enters set up. Change the boot order to CD ROM Drive then hard drive, press F10 then press enter, load the XP CD then type Y then press enter, as it reboots, look for press any key to load from CD, press enter

You will need the XP product key to complete this

If you have audio / video files which are subject to DRM you should check with the provider for known issues with performing an XP repair install

XP Repair Install

Windows XP repair feature won't delete your data, installed programs, personal information, or settings. It just repairs the operating system

After running XP Repair you will need to install all Windows Updates

Microsoft Update

[Achilarre]

I did another repair install...when i went to windows update i got an error

[Error number: 0x80070005]
The website has encountered a problem and cannot display the page you are trying to view. The options provided below might help you solve the problem.
For self-help options:

Frequently Asked Questions

Find Solutions

Windows Update Newsgroup
For assisted support options:

Microsoft Online Assisted Support (no-cost for Windows Update issues)

Nothing seems to work

[Retired Tech]

Did you see this yet?

http://support.micro...m/kb/822798#kb1

Run through it from cause and re-register the files

[Achilarre]

i ran through this..still nothing

i dont know what is wrong, nothing seems to work

any other ideas

[Retired Tech]

Click start then run, type regsvr32 /i wuaueng.dll then press enter

Click start then run, type service.msc to check automatic updates is started

[Achilarre]

wuaueng.dll was loaded, but the d||Insatall entry point was not found

This file can not be registered

[Retired Tech]

Have you got encrypted files?