[Retired Tech]

It would have asked for the CD if anything was missing, it seems to be with the network software now

Right click my computer, click properties, hardware, device manager, look for network adapter, click + then post the make and model

You will be able to use a PC which connects to download anything you need

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Sorry for the delay! I kept updating but didn't notice we'd moved to a second page!! grrrr

Are you asking for - PCI Fast Ethernet DEC21143 Based Adapter ?
The general tab reads - Device is working properly.
Driver tab reads date of 5-11-1998.
Do you need Resource info?
Driver tab also has option to Update Driver.

Edited by bamakodaker, 13 May 2006 - 05:43 PM.

[bamakodaker]

Sorry for the delay! I kept updating but didn't notice we'd moved to a second page!! grrrr

Are you asking for - PCI Fast Ethernet DEC21143 Based Adapter ?
The general tab reads - Device is working properly.
Driver tab reads date of 5-11-1998.
Do you need Resource info?
Driver tab also has option to Update Driver.

Edited by bamakodaker, 13 May 2006 - 05:43 PM.

[Retired Tech]

Yes, has it got any other name there?

Right click it it, click properties to look for driver version

[bamakodaker]

Let's see - under General tab it has Hardware Version 065.
When I select Driver File Details is see file version 4.10.1998

[Retired Tech]

Right click it, click properties, click update driver

[bamakodaker]

Hmmm - now earlier did you mention something about a computer to download what is needed??
I can't get online with my desktop PC. Am I to just look for update on CD or "floppie"? If so, which one?
Or - am I supposed to search for an update with this laptop? I could download, copy to USB driver and move it over to desktop PC. UNLESS I'm still having problems with the older PC being able to read JumpDrives!!! grrrr

[Retired Tech]

I am hoping that 4.10.1998 refers to windows 98 and that it will have drivers for it, so if you click update driver it should look for one, say you already have the best one, or ask for the CD so it can install it

[bamakodaker]

Well, as I said ealier I was confused as to which CD or floppy to use. I put in the QuickRestore and tried the Update Driver. It didn't seem to search thru the CD but says it recommends using the current driver. For that reason I'm going to close and remove QuickRestore CD.

That done - where am I?

I guess I have two parts - - -
1 - do I have any more problems that I need to resolve due to surge?
2 - can I get PC to see modem via USB - which is where BellSouth said I seemed to have protocol problems?

Boy I know how to confuse myself!!

[Retired Tech]

You can click update driver without a CD, if it needs one it will say which

[bamakodaker]

That done - where am I?

I guess I have two parts - - -
1 - do I have any more problems that I need to resolve due to surge?
2 - can I get PC to see modem via USB - which is where BellSouth said I seemed to have protocol problems?

[Retired Tech]

Switch the PC off, connect the USB lead to the PC, boot the PC and see what it does

[bamakodaker]

Did suggestion - desktop screen started coming up - then froze, no icons on desktop nor icons in bottom tray. Can't Start>Reboot. Going Alt, Ctrl, delete. Hit twice - rebooting.

[bamakodaker]

Same thing. Stopped after background image for desktop loaded. Desktop icons have not loaded. Normal icons that show up in bottom tray - well, appears I have some calendar/clock icon, a digital clock is there. The other tray icons for applications are there but you can neither right click nor left click them. Nothing happens at the Start button either. The pointer does move around but you can not click anywhere with it either. Oh, the clock is frozen.
Suggestions?

[Retired Tech]

Remove the USB lead, have the network card checked

[bamakodaker]

I am most greatful for the assistance - the network card - to check it out, (1) are you talking more tests here or is this something that must be taken to computer store for techs to check? (2) How do I locate this card? (3)Is this different from ethernet card? (4) What would be ROUGH estimate of replacement for network and ethernet cards? (5) Much thanks!!