[Drewski]

Yes, both times I had an Icon that looked like a stack of bricks. I ran it in safe mode, rebooted and Registrar Lite is now showing 15 lines. I belive I disabled my antispy programs. There was nothing on the tool bar. Maybe I am missing something that is open without my knowledge. What should I do?

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Please do a search for files and folders with the name 'exact'. Show me the results please.

Edited by g2i2r4, 05 April 2005 - 12:29 PM.

[g2i2r4]

Please do a search for files and folders with the name 'exact'. Show me the results please.

Edited by g2i2r4, 05 April 2005 - 12:29 PM.

[Drewski]

Ok, here are the results:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Jet\4.0\Engines\Xbase\\Exact
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\P3P\History\exactsearchbar.com
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Perflib\009\\Help
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Perflib\009\\Help
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Perflib\009\\Help
HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings\P3P\History\exactsearchbar.com
HKEY_USERS\S-1-5-19\Software\Microsoft\Windows\CurrentVersion\Internet Settings\P3P\History\exactsearchbar.com
HKEY_USERS\S-1-5-20\Software\Microsoft\Windows\CurrentVersion\Internet Settings\P3P\History\exactsearchbar.com
HKEY_USERS\S-1-5-21-4097411637-3242847100-1723214923-1006\Software\Microsoft\Windows\CurrentVersion\Explorer\ComDlg32\OpenSaveMRU\*\\c
HKEY_USERS\S-1-5-21-4097411637-3242847100-1723214923-1006\Software\Microsoft\Windows\CurrentVersion\Explorer\ComDlg32\OpenSaveMRU\reg\\a
HKEY_USERS\S-1-5-21-4097411637-3242847100-1723214923-1006\Software\Microsoft\Windows\CurrentVersion\Explorer\StartPage\\ProgramsCache
HKEY_USERS\S-1-5-21-4097411637-3242847100-1723214923-1006\Software\Microsoft\Windows\CurrentVersion\Internet Settings\P3P\History\exactsearchbar.com
HKEY_USERS\S-1-5-21-4097411637-3242847100-1723214923-1006\Software\Microsoft\Windows\Shell\Bags\1\Desktop\\ItemPos1024x768(1)
HKEY_USERS\S-1-5-21-4097411637-3242847100-1723214923-1006\Software\Microsoft\Windows\Shell\Bags\1\Desktop\\ItemPos640x480(1)
HKEY_USERS\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Internet Settings\P3P\History\exactsearchbar.com


Is there a way to remove these manually?

Anyway thank you for your help so far.

[g2i2r4]

I'm sorry. I need to choose the right words.

Can you use Windows Search to find files and folders named Exact*.*?

[Drewski]

Doh!

All that shows up on a search for "Exact*.*" is "exactrem". I could not copy and paist it to this email.

[g2i2r4]

See if this is an option
Open the Control Panel's Add/Remove Programs option. Select 'eXact Search Bar' and click 'Remove'.

[g2i2r4]

Please run the online virusscan Housecall again. Make sure to check fix or clean. It should remove the entries.

[Drewski]

Control Panel's Add/Remove Programs didn't show 'Exact Search Bar' or anything like it.

I ran Microtrend Housecall and nothing was found.

[g2i2r4]

Download a free trail of SpySubstract Pro. It should remove it.

By the way, thanks for you patience.

Edited by g2i2r4, 06 April 2005 - 06:08 PM.

[Drewski]

Spysubtract removed 2 of the 15 lines that were detected by Registrar Lite. Can I remove the existing lines by running regedit and removing them manually?

[g2i2r4]

You can use Registrar Lite if you want to.

Please be very carefull what you do. A corrupt Registry is a broken down machine.

Go to start - programs - RegistrarLite - Registrar Lite.

Go to 'Search' in the menubar if you don't see the searchfield now and go to 'search registry'.
In the box 'text to search for' type
EXACT
press 'enter'. The program will search the Registry looking for items.

When it's done searching you will see a window with rows.
Click a row (*)
Press the red X in the bottom of the screen. Repeat this for the items found.

Let me know how things are now.

[Drewski]

I could remove all but three. These are:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Perflib\009\\Help
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Perflib\009\\Help
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Perflib\009\\Help

Are these anything to worry about?

Thanks again for your help!

[g2i2r4]

I don't think so.

I hope you're system is ok now?

[Drewski]

Yes my system is Ok now.

Thank you very much!

[g2i2r4]

Thanks for letting me know Drewski. It was a pleasure working with you

Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:

• Use an AntiVirus Software - It is very important that your computer has an anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future.
  
  See this link for a listing of some online & their stand-alone antivirus programs:
  
  Virus, Spyware, and Malware Protection and Removal Resources
  
  
• Update your AntiVirus Software - It is imperitive that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.
  
  
• Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is succeptible to being hacked and taken over. I am very serious about this and see it happen almost every day with my clients. Simply using a Firewall in its default configuration can lower your risk greatly.
  
  For a tutorial on Firewalls and a listing of some available ones see the link below:
  
  Understanding and Using Firewalls
  
  
• Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.
  
  
• Install Spybot - Search and Destroy - Install and download Spybot - Search and Destroy with its TeaTimer option. This will provide realtime spyware & hijacker protection on your computer alongside your virus protection. You should also scan your computer with program on a regular basis just as you would an antivirus software.
  
  A tutorial on installing & using this product can be found here:
  
  Using Spybot - Search & Destroy to remove Spyware , Malware, and Hijackers
  
  
• Install Ad-Aware - Install and download Ad-Aware. ou should also scan your computer with program on a regular basis just as you would an antivirus software in conjunction with Spybot.
  
  A tutorial on installing & using this product can be found here:
  
  Using Ad-aware to remove Spyware, Malware, & Hijackers from Your Computer
  
  
• Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.
  
  A tutorial on installing & using this product can be found here:
  
  Using SpywareBlaster to protect your computer from Spyware and Malware
  
  
• Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.

Follow this list and your potential for being infected again will reduce dramatically.

Glad I was able to help.