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Computer Doesn't Boot Up In Safe Mode


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#16
nitetrain

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Incident Status Location

Adware:adware/securityerror Not disinfected c:\windows\system32\ts.ico
Adware:adware/safetybar Not disinfected c:\documents and settings\all users\desktop\Security Troubleshooting.url
Spyware:Cookie/Advertising Not disinfected C:\Documents and Settings\Juan Tamayo\Application Data\Netscape\NSB\Profiles\74icr3gw.default\cookies.txt[.advertising.com/]
Spyware:Cookie/Doubleclick Not disinfected C:\Documents and Settings\Juan Tamayo\Application Data\Netscape\NSB\Profiles\74icr3gw.default\cookies.txt[.doubleclick.net/]
Spyware:Cookie/Advertising Not disinfected C:\Documents and Settings\Juan Tamayo\Application Data\Netscape\NSB\Profiles\74icr3gw.default\cookies.txt[.advertising.com/]
Spyware:Cookie/2o7 Not disinfected C:\Documents and Settings\Juan Tamayo\Application Data\Netscape\NSB\Profiles\74icr3gw.default\cookies.txt[.2o7.net/]
Spyware:Cookie/Doubleclick Not disinfected C:\Documents and Settings\Juan Tamayo\Application Data\Netscape\NSB\Profiles\74icr3gw.default\cookies.txt[.doubleclick.net/]
Spyware:Cookie/2o7 Not disinfected C:\Documents and Settings\Juan Tamayo\Cookies\juan tamayo@2o7[1].txt
Spyware:Cookie/Advertising Not disinfected C:\Documents and Settings\Juan Tamayo\Cookies\juan tamayo@advertising[2].txt
Spyware:Cookie/Atwola Not disinfected C:\Documents and Settings\Juan Tamayo\Cookies\juan tamayo@atwola[1].txt
Spyware:Cookie/Doubleclick Not disinfected C:\Documents and Settings\Juan Tamayo\Cookies\juan tamayo@doubleclick[1].txt
Potentially unwanted tool:Application/Processor Not disinfected C:\Documents and Settings\Juan Tamayo\Desktop\SmitfraudFix\SmitfraudFix\Process.exe
Potentially unwanted tool:Application/Processor Not disinfected C:\Documents and Settings\Juan Tamayo\Desktop\SmitfraudFix.zip[SmitfraudFix/Process.exe]
Potentially unwanted tool:Application/Processor Not disinfected C:\Documents and Settings\Juan Tamayo\Desktop\smitRem\Process.exe
Potentially unwanted tool:Application/Processor Not disinfected C:\Documents and Settings\Juan Tamayo\Desktop\smitRem.exe[smitRem/Process.exe]
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#17
nitetrain

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Still doesn't boot. Something keeps killing the explorer.exe process when I run it in safe mode
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#18
don77

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Did you run through my earlier instructions ?
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#19
nitetrain

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Did you run through my earlier instructions ?


Yeah, I did them exactly as you said.
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#20
don77

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run killbox again please use the same instructions posted earlier

Next
Navigate to the following folders and empty the cookies from them


C:\Documents and Settings\Juan Tamayo\Application Data\Netscape\NSB\Profiles\74icr3gw.default

and

C:\Documents and Settings\Juan Tamayo\Cookies

You can go ahead and remove smitfix from your desk top

Rescan with active and post back what it finds please
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#21
nitetrain

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C:\Documents and Settings\Juan Tamayo\Application Data\Netscape\NSB\Profiles\74icr3gw.default

^^that directory doesn't exist supposedly. I tried to find it, but I couldn't.
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#22
nitetrain

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Active Scan results:


Incident Status Location

Adware:adware/safetybar Not disinfected c:\documents and settings\all users\desktop\Security Troubleshooting.url
Adware:adware/securityerror Not disinfected C:\Documents and Settings\Juan Tamayo\Favorites\Antivirus Test Online.url
Spyware:Cookie/Advertising Not disinfected C:\Documents and Settings\Juan Tamayo\Application Data\Netscape\NSB\Profiles\74icr3gw.default\cookies.txt[.advertising.com/]
Spyware:Cookie/Doubleclick Not disinfected C:\Documents and Settings\Juan Tamayo\Application Data\Netscape\NSB\Profiles\74icr3gw.default\cookies.txt[.doubleclick.net/]
Spyware:Cookie/Advertising Not disinfected C:\Documents and Settings\Juan Tamayo\Application Data\Netscape\NSB\Profiles\74icr3gw.default\cookies.txt[.advertising.com/]
Spyware:Cookie/2o7 Not disinfected C:\Documents and Settings\Juan Tamayo\Application Data\Netscape\NSB\Profiles\74icr3gw.default\cookies.txt[.2o7.net/]
Spyware:Cookie/Doubleclick Not disinfected C:\Documents and Settings\Juan Tamayo\Application Data\Netscape\NSB\Profiles\74icr3gw.default\cookies.txt[.doubleclick.net/]
Spyware:Cookie/2o7 Not disinfected C:\RECYCLER\S-1-5-21-1691419061-1967913650-1383629750-1005\Dc9.txt
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#23
don77

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Delete from your desk top the 2 following icons
c:\documents and settings\all users\desktop\Security Troubleshooting.url
C:\Documents and Settings\Juan Tamayo\Favorites\Antivirus Test Online.url

The last of the cookies are being found here
C:\Documents and Settings\Juan Tamayo\Application Data\Netscape\NSB\Profiles\74icr3gw.default\

Try using the search function for the bolded
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#24
nitetrain

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Delete from your desk top the 2 following icons
c:\documents and settings\all users\desktop\Security Troubleshooting.url
C:\Documents and Settings\Juan Tamayo\Favorites\Antivirus Test Online.url

The last of the cookies are being found here
C:\Documents and Settings\Juan Tamayo\Application Data\Netscape\NSB\Profiles\74icr3gw.default\

Try using the search function for the bolded


I found the first two, but when I search for the 3rd, it doesn't come up. There's no folder called Application Data which is weird.
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#25
don77

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sorry went away for the weekend,

using the search function search the word cookies and see if the folders comes up that way
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