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Docume error

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I am getting the following error as I try to install a program called Epocrates to my pocked PC. Did have this problem just a few weeks ago, with the same program. An installation support file 'C:/DOCUME~1\Ken\LOCALS~1\Temp\{55251924-B51C- 4e66-8199-528672518C5}\_isuser.dll' could not be installed. Access is denied.

Any help will be appreciated.
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