[Shaba]

Hi

Anyway, are you now able to install sp1a successfully?

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As I've done a restore has the SP1A original download gone off my pc? I have tried to download it again but I'm getting error messages. The first said something like cryptography problem but that was trying to open the files over the network. The second which was downloading them again was just couldn't validate something. If the original is still there can I use it to install SP1 I've done a search but it came up with nothing. Sorry for being a bit stupid

Cheers

[NOTEVER]

As I've done a restore has the SP1A original download gone off my pc? I have tried to download it again but I'm getting error messages. The first said something like cryptography problem but that was trying to open the files over the network. The second which was downloading them again was just couldn't validate something. If the original is still there can I use it to install SP1 I've done a search but it came up with nothing. Sorry for being a bit stupid

Cheers

[Shaba]

Hi

If you downloaded it to some permanent folder, it should be still there

Go to start -> run -> services.msc -> ok and tell me if cryptographic service is running?

[NOTEVER]

Yes its running

[Shaba]

Hi

If you have made backups when using Registry Repair Pro, try to put them back to registry.

[NOTEVER]

Sorry been away. No backup found. SP1a still not loading

[Shaba]

Hi

Can you download sp1a from another computer and save it to usb memory stick/cd-rom and install it from that media?

[NOTEVER]

No luck. The error message is
'Setup could not verify the integrity of the file Update.inf Make sure the cryptographic service is running on this computer'

[Shaba]

And that service is still running?

[NOTEVER]

Yes its says started

[Shaba]

Hi

Try these instructions. Did it help?

[NOTEVER]

All set to go thru the instructions on your link but thought I'd try SP1a again and guess what it worked. ?????
I''ve run AVG again and cleared a couple of high risks then scanned again and nothing found
Hopefully I'm ok, d'ye think

Thanks so much Shaba for all your time and help

[Shaba]

Hi

Glad to hear but please post a fresh HijackThis log; there's still something to remove

[NOTEVER]

Shaba

Log as requested

Cheers

Logfile of HijackThis v1.99.1
Scan saved at 21:26:20, on 11/12/2006
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
D:\New Programs\FATALERRORFILE\AVG Anti-Spyware 7.5\guard.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\VetMsgNT.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\WINDOWS\VM303_STI.EXE
D:\New Programs\FATALERRORFILE\AVG Anti-Spyware 7.5\avgas.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Internet Explorer\iexplore.exe
D:\New Programs\FATALERRORFILE\HijackThis.exe

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.homecallb...d.com/customer/
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - D:\New Programs\ADOBEACROBAT\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe" /icon
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [BigDog303] C:\WINDOWS\VM303_STI.EXE VIMICRO USB PC Camera (ZC0301PLH)
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "D:\New Programs\FATALERRORFILE\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKLM\..\Run: [SYSTEMS] C:\Program Files\Common Files\rundll32.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O12 - Plugin for .mpeg: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
O16 - DPF: {13EC55CF-D993-475B-9ACA-F4A384957956} (Controller Class) - https://www.windowso...nSSWebAgent.CAB
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://ruby-roses.sp...ad/MsnPUpld.cab
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitd...can8/oscan8.cab
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.safe...lscbase8460.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.micros...b?1161268279966
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1165251013888
O16 - DPF: {E8F628B5-259A-4734-97EE-BA914D7BE941} (Driver Agent ActiveX Control) - http://www.driverage...driveragent.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{711164E7-2FE8-4520-B8A2-3628C221B948}: NameServer = 212.139.132.53 212.139.132.52
O17 - HKLM\System\CS1\Services\Tcpip\..\{711164E7-2FE8-4520-B8A2-3628C221B948}: NameServer = 212.139.132.53 212.139.132.52
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - D:\New Programs\FATALERRORFILE\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - Unknown owner - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe (file missing)
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - Unknown owner - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe (file missing)
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: VET Message Service (VETMSGNT) - Computer Associates International, Inc. - C:\WINDOWS\System32\VetMsgNT.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

[Shaba]

Hi

Please do an online scan with Kaspersky WebScanner

Click on Kaspersky Online Scanner

You will be promted to install an ActiveX component from Kaspersky, Click Yes.

• The program will launch and then begin downloading the latest definition files:
• Once the files have been downloaded click on NEXT
  
• Now click on Scan Settings
• In the scan settings make that the following are selected:
  • Scan using the following Anti-Virus database:
  Extended (if available otherwise Standard)
  
  • Scan Options:
  Scan Archives
  Scan Mail Bases
• Click OK
• Now under select a target to scan:Select My Computer
• This will program will start and scan your system.
• The scan will take a while so be patient and let it run.
• Once the scan is complete it will display if your system has been infected.
  • Now click on the Save as Text button:
• Save the file to your desktop.
• Copy and paste that information in your next post.