Hello Ax
Thanks for replying. I'm sorry but in my original post I omitted to state that I had tried FF in safe mode and it runs OK. I didn't know about the same in IE. I tried following "Start | All Programs | Accessories | System Tools and choose Internet Explorer (No Add-ons)" but found I don't have the last option in my Accessories. I wonder why?
Here are three items from the Event Viewer :
1. Probably the original crashEvent Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 24/11/2007
Time: 8:00:43 AM
User: N/A
Computer: 43907173OWEN
Description:
Faulting application firefox.exe, version 1.8.20071.2514, faulting module vengine.dll, version 0.0.0.0, fault address 0x0000e7b5.
For more information, see Help and Support Center at
http://go.microsoft....link/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 66 69 72 ure fir
0018: 65 66 6f 78 2e 65 78 65 efox.exe
0020: 20 31 2e 38 2e 32 30 30 1.8.200
0028: 37 31 2e 32 35 31 34 20 71.2514
0030: 69 6e 20 76 65 6e 67 69 in vengi
0038: 6e 65 2e 64 6c 6c 20 30 ne.dll 0
0040: 2e 30 2e 30 2e 30 20 61 .0.0.0 a
0048: 74 20 6f 66 66 73 65 74 t offset
0050: 20 30 30 30 30 65 37 62 0000e7b
0058: 35 0d 0a 5..
-------------------------------------------------------------------------------------------------------------------------------------------------
2. Firefox - Attempt to runEvent Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 25/11/2007
Time: 6:27:55 AM
User: N/A
Computer: 43907173OWEN
Description:
Faulting application firefox.exe, version 1.8.20070.30919, faulting module searchshield.dll, version 2.6.6.90, fault address 0x0001e389.
For more information, see Help and Support Center at
http://go.microsoft....link/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 66 69 72 ure fir
0018: 65 66 6f 78 2e 65 78 65 efox.exe
0020: 20 31 2e 38 2e 32 30 30 1.8.200
0028: 37 30 2e 33 30 39 31 39 70.30919
0030: 20 69 6e 20 73 65 61 72 in sear
0038: 63 68 73 68 69 65 6c 64 chshield
0040: 2e 64 6c 6c 20 32 2e 36 .dll 2.6
0048: 2e 36 2e 39 30 20 61 74 .6.90 at
0050: 20 6f 66 66 73 65 74 20 offset
0058: 30 30 30 31 65 33 38 39 0001e389
0060: 0d 0a ..
-------------------------------------------------------------------------------------------------------------------------------------------------
3. Internet Explorer - Attempt to runEvent Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 25/11/2007
Time: 6:41:09 AM
User: N/A
Computer: 43907173OWEN
Description:
Faulting application iexplore.exe, version 6.0.2900.2180, faulting module xplmwsdk.dll, version 2.6.6.90, fault address 0x000086d9.
For more information, see Help and Support Center at
http://go.microsoft....link/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 69 65 78 ure iex
0018: 70 6c 6f 72 65 2e 65 78 plore.ex
0020: 65 20 36 2e 30 2e 32 39 e 6.0.29
0028: 30 30 2e 32 31 38 30 20 00.2180
0030: 69 6e 20 78 70 6c 6d 77 in xplmw
0038: 73 64 6b 2e 64 6c 6c 20 sdk.dll
0040: 32 2e 36 2e 36 2e 39 30 2.6.6.90
0048: 20 61 74 20 6f 66 66 73 at offs
0050: 65 74 20 30 30 30 30 38 et 00008
0058: 36 64 39 0d 0a 6d9..
-------------------------------------------------------------------------------------------------------------------------------------------------
I note that each mentions a different .dll. I hope this is of use and helps to find a solution.
John
Edited by John16, 27 November 2007 - 03:53 PM.