Welcome to Geeks to Go - Register now for FREE

Need help with your computer or device? Want to learn new tech skills? You're in the right place!
Geeks to Go is a friendly community of tech experts who can solve any problem you have. Just create a free account and post your question. Our volunteers will reply quickly and guide you through the steps. Don't let tech troubles stop you. Join Geeks to Go now and get the support you need!

How it Works Create Account

Javascript Disabled Detected

You currently have javascript disabled. Several functions may not work. Please re-enable javascript to access full functionality.

iTunes Trouble

Started by kjmom57 , Dec 27 2007 08:33 PM

Please log in to reply

#1
kjmom57

Posted 27 December 2007 - 08:33 PM

Member

Member
46 posts

My daughter got a new Acer Aspire 4520 laptop for Christmas which runs Windows Vista. We downloaded iTunes so she can shop/buy/download music and it seemed to be fine except we cannot access the iTunes Store. An error message pops up that says "iTunes cannot connect to iTunes Store" then Please check to see if you're connection to the internet is active or something like that. Well we're connected to the internet just fine. I checked the Parental Controls and made sure we added iTunes to the accepted list. I tried their help and did all they said and nothing worked. What can we do?