What I'm concerned about is when using his computer sometimes, he has no control; the mouse moves on it's own, opening folders and/or files.
First thing I did was run AVG, Spybot, NOD 3.0, and another adware finding program (one he bought, it scans on booting), nothing was found. So I started getting rid of some of the junk...he had 4 chat programs, but only uses aim. 3 toolbars in IE, Itunes (doesn't use), the list goes on.
I plugged my flash drive into his computer and copied some utilities to his C: drive, closed the flash drive's dir and the next thing I know, the mouse is moving on its own and reopens the flash drives dir! Bil reboots. and it boots s l o w l y ...
OK, so I run one of the online scanners and just after it finishes, the mouse started moving about and opened a file - it wasn't one of the normal extensions like com or exe, but I was so freaked I don't recall what it was, I did see the word trojan in the file. He rebooted again. The mouse moves fast, not like someone browsing through the folders/files, or like they know where everything is.
Last year when he had a problem with his computer not booting he took it to the shop that built it for him, they said it was the latest ms update and that he shouldn't get any more updates! Of course, he doesn't really know, just that it booted fine after that. He is missing updates...
Has anyone had experience with this type of thing? I can only get at his computer 1 day a week for an hour or two, and I don't know the first thing about 2k, so it's difficult to help him. I would just do a format/clean install, but then I'd have to figure out what needed backing up and burn it to cd. He uses this computer for his silk screening business.
He imed me tonight to tell me it happened again (I set NOD to interactive mode), he just allowed everything incoming and outgoing. {sigh}
If nothing else at least I got it off my chest