[janetp721]

I am trying to execute Murray's suggestion and when I enter cd $ntuninstallKB893066$\spuninst at the command prompt it just sits forever. Any suggestions?

[Advertisements]

This is ridiculous, I just installed a fresh copy of WindowsXP with SP2 onto my mother's computer (also a laptop, as was my computer that was afflicted with this bug earlier this year), and installed all the Windows Updates...

Surprise, when I reboot, I get this error again. Good thing I have you guys here... had to uninstall the same four patches. Now it works like a charm.

[JGunther]

This is ridiculous, I just installed a fresh copy of WindowsXP with SP2 onto my mother's computer (also a laptop, as was my computer that was afflicted with this bug earlier this year), and installed all the Windows Updates...

Surprise, when I reboot, I get this error again. Good thing I have you guys here... had to uninstall the same four patches. Now it works like a charm.

[mimi_081884]

Murray,
I believe that your suggestion will be a great help..
That's why i'll try it on my pc one of this days..
Keep up the good work.

[grlrcr]

I am having this exact same error code.
if i do a windows repair it works for a few days and then gives me the blue screen and error code again. in order to get it working again i have to do a windows repair.
i deleted those windows updates files like described and it still gives me this error code.
i have done a complete reinstall of windows xp pro sp2 and it still does the same thing.
i have an IDE 15G hard drive and a 200G Sata WD drive both do the same thing.
do you think i should install xp home and see if it makes a difference?
could it be a power supply problem because it is making strange noises??

[BanditJake]

Do as Murry S posted and just remove KB890859 update. I have narrowed it down to this one being the culprit.

[monk-i]

I have this problem on a number of Dell machines! I tried going through the uninstall instructions with one of the home workers who use this machine but unfortunately it does not seem to have worked unless its been done incorrectly.

BATCH spuninst.txt for each one in their relevant directory then restart... Still getting blue screen with c000021A logon process mumbo jumbo right on bootup.

One of the home workers sees windows starting up panel before it turns into logon box but then goes blue also so its a bootup process. It has my head banging against a wall and no help from Dell as ever when apparentlly 1000's have this problem!

Absolutely useless.

Anyone give me any guidance?

Thanks guys

Oh and sorry guys the OS is a mixture of XP Pro & XP Home.

Edited by monk-i, 27 June 2005 - 05:12 AM.

[monk-i]

**BUMP**

[monk-i]

I think whatever the conflict in the update from Microsoft with Dell machines has been fixed by microsoft because I can no longer replicate the problem! So old machines which got the update straight away are goosed whilst the more recently updated are fine!

Sly and extremely annoying!

[bniv99]

Hey I just got caught with this update crash.

I'm trying to follow murry's advice with no luck. I see the directorys in windows tree, but when I follow the instructions "cd $NtUnistallKB890859$\spunist" press enter - i get "The system cannot find file or directory specified". Can somebody explain/help.
I know my DOS is rusty, put I haven't forgot everything.

Anyhelp please, this is my son's machines and god forbid if I need to reinstall and he loses his 50 Cent MP3's

Thank you

[monk-i]

your missing an 'n'.

Possibly :

cd $ntuninstallKB890859$\spuninst

then

batch spuninst.txt

[bniv99]

Ok well I didn't think in was as easy as a typo..
Monk-I I tried again with the right spelling this time.
Samething "can't find file or directory"

I know this may be something so stupid, like a syntex error on the user but AAAAR

thanks anything else

[bniv99]

Ok it was a syntex error on the user.
I'm very happy I found this site and thank you Murry and Monk.
I'm back up, my sons MP3's intact.

I have other questions/problems so I know where I will be looking for help 1st.

Again thanks

And I only uninstalled the KB890859 file and it came up.

[PaulB5804]

Have you tried to search for the file in the direcrory to confirm its in the right place?

[monk-i]

Hehe no worries mate I mucked up one trying to solve the root issue so ended up clean installing the OS. Just gotta wait til I get my hands on another next week now. Got 2 coming in!

[ms7821]

See http://forum.iamnota...hp?p=2115610509 for a description and solution.

HTH,

Mark