i am desperate to save this document, he says it is still on the computer, but as it's a "five-year hard drive", he plugged it into something, and cannot retrieve it (but the computer is only two years old?)
any ideas please - is there some secrete recipe to retrieving this (i still have the recovery disk but presume this would wipe it) - is it unretrievable or is it worth my going to another repair man - would some experts be able to get this document off - otherwise it's months of work and research all over again.
thanks very much!