Jump to content

Welcome to Geeks to Go - Register now for FREE

Need help with your computer or device? Want to learn new tech skills? You're in the right place!
Geeks to Go is a friendly community of tech experts who can solve any problem you have. Just create a free account and post your question. Our volunteers will reply quickly and guide you through the steps. Don't let tech troubles stop you. Join Geeks to Go now and get the support you need!

How it Works Create Account

Uh-Oh...PLEASE help!

  • Please log in to reply



    New Member

  • Member
  • Pip
  • 2 posts
Well....I think I screwed up big time. I downloaded a torrent and now all of my desktop icons and start menu icons open the DVD QuickPlay program. For some reason, if I click on "start" and go to the Internet Explorer at the top of the menu I AM able to access the internet. This is a Compaq laptop running Windows Vista. I have a feeling I downloaded some malware or virus or something. Unfortunately, I'm not as computer saavy as I'd like to be and I'm stuck on what to do. I can't open Norton, as it is affected, as well as System Restore. Has anyone seen this before?? I really need some help here! Thanks so much for your time....
  • 0




    Tech Staff

  • Technician
  • 16,645 posts
Hello Triggerfish...

Please go to the Malware Forum and follow the instructions you'll find there.

That will give you several steps that will help you clean up 70 percent of all problems by yourself. If at the end of the process you are still having difficulty--and you may not be-- post a hijackthis log in THAT forum. Do Not reply to or "bump" your own topic...if it shows a reply, it may be overlooked as one that is being worked on.

If you are still having problems after getting a clean bill of health from the malware expert, please return to this thread.

  • 0

Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP