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Windows/Internet/Hotmail PROBLEMS

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Okay, I've had problems with my computer for a long time, but I've been able to fix it all myself until now.

The newest error is

16 bit MS-DOS Subsystem

C:WINDOWS\SYSTEM32\AUTOEXE.NT. The system file is not suitable for running MS-DOS and Microsoft Windows applications. Choose 'close' to terminate the applictation.

Then it gives me the option to choose "close" or "ignore"

I've been having other problems also

Microsoft Word will not work even after re-installing Microsoft Office TWICE

It's weird because Excel and Power Point work just fine.

NEXT problem

I can't access hotmail anymore from home. When I try and log in it's saying:

.Net Passport unavailable at this site.

I've already ran ad-aware, spy boot, norton, and I get infected files everytime, I remove them, but nothing is fixed. By the time I run the scans again, there are more infected files.
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let's try and start with ur first problem.
see this KB from Microsoft
steps to follw for autoexec.nt error
1.insert your XP CD into CD-ROM drive.
2.search for the file Autoexec.nt in the XP cd.
3.once you locate the file,right click on it and click copy.
4.open my computer
5.paste the copied file in to the folder C:\Windows\System32
6.once the file is pasted,right click on it click properties and put a check mark in readonly box.
7.please follow the same procedure for the file wuauclt.exe.restart the computer.the changes will not take effect unless u restart the machine.
8.wuauclt.exe is windows autoupdate client.
9.u can turn off the auto windows update in control panel.
10.open control panel,open windows update and turn it off.
11.thre's no harm in turning off the autoudate as u can do the update manually going to windowsupdate.microsoft.com
12.try and follow the steps from 1 to 8
13.post if it worked.we will get on with next problem.
:-) stallion.
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Thanks for your help Stallion, but it didn't work. I did as you asked, restarted and got the same message.

Any other suggestions? I downloaded Firefox and I can access hotmail now in there.

Edited by momof2kids, 27 April 2005 - 08:02 PM.

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