Jump to content

Welcome to Geeks to Go - Register now for FREE

Need help with your computer or device? Want to learn new tech skills? You're in the right place!
Geeks to Go is a friendly community of tech experts who can solve any problem you have. Just create a free account and post your question. Our volunteers will reply quickly and guide you through the steps. Don't let tech troubles stop you. Join Geeks to Go now and get the support you need!

How it Works Create Account
Photo

Printer/mouse problem - system affected by viruses/malwares [RESOLVED]


  • This topic is locked This topic is locked

#16
Essexboy

Essexboy

    GeekU Moderator

  • Retired Staff
  • 69,964 posts
Which programmes are not working ?

Make sure that DSS.exe is located on your Desktop.
Click on your START button, then choose Run. A little box will appear.
Now copy and paste all the following in bold (including the "" marks) into the run box and click OK.

"%userprofile%\desktop\dss.exe" /daft



This will start DSS in a different way. A small window will appear.
Click on the Scan button.
If it finds faulty file associations, they will appear in red beside a checkbox. If this occurs, just place a tick in the boxes in question.
Click the Fix button.
Re-scan and save a logfile. By default, it will save as daft.txt.
  • 0

Advertisements


#17
samsungR50

samsungR50

    Member

  • Topic Starter
  • Member
  • PipPip
  • 49 posts
Hi... as u may see in the printscreen attached in my previous post, i have no longer the Run command on the start menu... is there any alternative way to run the command? i tried to run with Task manager, but it didn't work...
  • 0

#18
Essexboy

Essexboy

    GeekU Moderator

  • Retired Staff
  • 69,964 posts
Can you right click the taskbar and select properties
Select Start menu tab
Select Customise
Ensure that all the required elements are ticked
Apply

let me know how that goes
  • 0

#19
samsungR50

samsungR50

    Member

  • Topic Starter
  • Member
  • PipPip
  • 49 posts
Attached File  daft.txt   136bytes   157 downloadsSans_titre.JPG yes i finally could run the command and so dss.exe; there were some fautly file association appeared in read, and then i tick them, to fix... after i rescan and save the log file, and here is the log file.

Also, tThe programs that are not running are as shown in the printscreen attached... :)
  • 0

#20
Essexboy

Essexboy

    GeekU Moderator

  • Retired Staff
  • 69,964 posts
Reinstall Superantispyware and let me know if the problem disappears
  • 0

#21
samsungR50

samsungR50

    Member

  • Topic Starter
  • Member
  • PipPip
  • 49 posts
Hmm... there are a lot of problems right now... i don't really know how to explain... but it is very strange... now even the control panel is strange... also, the add and remove program list is blank... Please see attached a print screen of the control pannel... :)

Sans_titre_2.JPG
  • 0

#22
Essexboy

Essexboy

    GeekU Moderator

  • Retired Staff
  • 69,964 posts
It looks like removing the final worm files revealed a lot more damage than appeared initially

Do you have your windows cd as we will look at repairing the main files

From the Start menu, select Run.
In the Open field, type sfc /scannow (Note: There is a space between sfc and /scannow)
Select the OK button.
Follow the prompts throughout the System File Checker process.
Reboot the computer when System File Checker completes.
  • 0

#23
samsungR50

samsungR50

    Member

  • Topic Starter
  • Member
  • PipPip
  • 49 posts
I don't have the Windows CD with me right now... only have it when i come back home in 22 days.
but right now i do need the computer for my work. do we have an alternative solution to repair it?

PS: now i'm running the sfc /Scannow command...

It seems take time... is it normal... ?
  • 0

#24
Essexboy

Essexboy

    GeekU Moderator

  • Retired Staff
  • 69,964 posts
Yes it can take up to 20 minutes
  • 0

#25
samsungR50

samsungR50

    Member

  • Topic Starter
  • Member
  • PipPip
  • 49 posts
Hmm... it doens't work. it requires the CD, but i don't have it...
  • 0

Advertisements


#26
Essexboy

Essexboy

    GeekU Moderator

  • Retired Staff
  • 69,964 posts
OK the run system restore back to your previous restore point and I will then take a different approach to killing this
  • 0

#27
samsungR50

samsungR50

    Member

  • Topic Starter
  • Member
  • PipPip
  • 49 posts
how to run the systeme restore? please tell. i don't know much about this.
  • 0

#28
samsungR50

samsungR50

    Member

  • Topic Starter
  • Member
  • PipPip
  • 49 posts
Sans_titre3.JPG Hello... i could not even restore the system... there is no previous date to select from the list of the restore... please find attachted a print screen... Am i in a critical situation.?
  • 0

#29
Essexboy

Essexboy

    GeekU Moderator

  • Retired Staff
  • 69,964 posts
You should have a restore point as DSS created one along with combofix.

What is the situation of your system at the moment

Reboot your system and as soon as it restarts press F8 until the safe mode comes up
Select recovery consol


At the C:\ prompt type

CD WINDOWS

At the C:\Windows prompt, type the following bolded text, and press Enter:

cd ERDNT\Hiv-backup

At the next prompt, type the following bolded text, and press Enter:

batch erdnt.con

The erunt backups will begin copying.
At the next prompt, type the following bolded text, and press Enter:

exit

Windows will now begin loading.
  • 0

#30
samsungR50

samsungR50

    Member

  • Topic Starter
  • Member
  • PipPip
  • 49 posts
Ok... thank you... now the computer has been restored to the initial situation before the malware killing process...

what to do next plz?
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP