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I/O Device Error


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#1
jacktro

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Hi Guys,

I have a problem with one of my western digital hard drives.

I can access the files on the drive but i cant write.

ive seen an I/O device error and hoping someone can help me out with it.

Thx

 


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#2
Kemasa

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It is likely that due to the I/O error, that the system marked it as read-only. The best thing to do is to backup all the data, then run diagnostics on the drive (download from the manufacturer) and see if the drive has completely failed such that it is no longer usable.


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#3
jacktro

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Ive done the western digital extended S.M.A.R.T diagnostic on the W.D app and it says no problems-working and also tried a few youtube fixes.

 

If i try to move a file to the drive it goes up to about 98% and just stops then makes the pc sort of freeze

 

I can copy stuff off the HD but i dont have the space to back it up...its like 3.11TB of movies and tv shows.

 


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#4
Kemasa

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There are different levels of diags, which you need to completely test the drive and that requires writing everything on the disk, which wipes out any data, so that is a bit of a problem.

 

The drive clearly has a problem. This means that you could lose ALL of the data on it. So unless you don't care about the data, it would be a good idea to get another drive so that you can copy everything. It is also possible to back it up to DVDs or Blurays, but that is a lot of work and takes a lot of time.

 

There is a windoze program to do a filesystem check on it, but I am going blank on the name (I use Linux), just did a search and it is chkdsk. You should run that and see if it detects any errors as there is a chance that it isn't a hardware issue, but a hardware issue can cause a filesystem problem.


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