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antivirus xp 2008

Started by smithers , Aug 28 2008 08:32 AM

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#1
smithers

Posted 28 August 2008 - 08:32 AM

New Member

Member
1 posts

Can you help?
I have inadvertantly installed Antivirus XP 2008 onto my computer as there was no way I could see to delete it. I thought I would be able to install and then uninstall it. I have gone to Add/Remove programs to uninstall, It is not showing amongst my programs but it is constantly running and I am getting a pop up in my task bar every few seconds followed by My normal Antivirus Norton 360. I have also lost my normal desktop screen, It is now white and the PC seems to be very slow.
smithers

#2
Gravity Gripp

Posted 29 August 2008 - 09:28 AM

Trusted Helper

Malware Removal
1,815 posts

smithers, Welcome to Geeks-To-Go. My name is GravityGripp and I'll be assisting you with your issues.

Please note that I am still in training and will be working with an expert on these issues so there may be a slight delay in my responses.

If I have not responded to you in a time period longer than 4 days, please feel free to PM me.

The first thing that I need for you to do is visit this post and follow the directions there before we can proceed. You Must Read This Before Posting

When you've obtained a HiJackThis log, please post it in a reply to this post.

Thanks and I look forward to working with you.