[cosmic71]

Hi, all.
My Yahoo email account has been hacked. Today someone/something sent spam to everyone in my address book, then wiped out all of my contacts. (I only know because I got back Mailer Daemons, etc. from the addresses that didn't accept the spam.) So frustrating and EMBARRASSING. I can't even send my apologies the people who got the spam from "me". This happened on my computer at work using Windows NT and (dun, dun, dun!) Internet Explorer. I immediately changed my password, but yahoo keeps asking me to re-enter the password. Does this mean the account is still being used to send out spam? Or is the problem on my computer now? What can I do? Please help.



PS- I know you guys don't work for donations. But you've helped my husband and I before and we are thrilled to give back and help this site keep going.

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There's a possibility that you had the box checked to remember you for two weeks when using Yahoo Mail and someone just accessed your account via your computer at work. Was there a password/lock on your work computer? You might reset your password for all your email addresses listed in your Yahoo Mail account as a precaution and add/reset any work computer password. Possibly do a thorough cleaning of all temp files, etc. and run as many scans with different programs for malware. See our malware section for guidance.

Edited by Major Payne, 20 October 2008 - 03:35 PM.

[Major Payne]

There's a possibility that you had the box checked to remember you for two weeks when using Yahoo Mail and someone just accessed your account via your computer at work. Was there a password/lock on your work computer? You might reset your password for all your email addresses listed in your Yahoo Mail account as a precaution and add/reset any work computer password. Possibly do a thorough cleaning of all temp files, etc. and run as many scans with different programs for malware. See our malware section for guidance.

Edited by Major Payne, 20 October 2008 - 03:35 PM.

[cosmic71]

Thanks!
I believe I've done all of those things now. I've sent yahoo an email detailing what happened because in addition to wiping out my contacts, the person also erased the last two months of "sent" emails. I wonder if Yahoo has some kind of system for restoring my address book? I'm a small business owner so I'd hate to lose all the contacts I'd built up.

The other thing is that this seems to have come from someone online as opposed to someone at work. The spammer is also promoting some website called trade9898.