
antivirus2008 infection [RESOLVED]
Started by
mscobra
, Oct 27 2008 09:42 AM
#16
Posted 02 November 2008 - 12:11 PM

#17
Posted 02 November 2008 - 12:14 PM

Could well be. Are you familiar with the sfc scannow process as I would like to check the veracity of your windows files
From the Start menu, select Run.
In the Open field, type sfc /scannow (Note: There is a space between sfc and /scannow)
Select the OK button.
Follow the prompts throughout the System File Checker process.
Reboot the computer when System File Checker completes.
From the Start menu, select Run.
In the Open field, type sfc /scannow (Note: There is a space between sfc and /scannow)
Select the OK button.
Follow the prompts throughout the System File Checker process.
Reboot the computer when System File Checker completes.
#18
Posted 02 November 2008 - 12:44 PM

ok did that, it did ask that I insert the Windows XP Disc....something about the DLL cache, but still nothing in trying to get to Windows update
#19
Posted 02 November 2008 - 12:47 PM

OK still waiting on replies form the other experts
Just to confirm if you try to go to any windows sites you get redirected to MSN
Just to confirm if you try to go to any windows sites you get redirected to MSN
#20
Posted 02 November 2008 - 12:55 PM

Cool...
It's when I try to go to "Microsoft Windows Update" page, it takes me to MSN.com
If I try and Search for Microsoft Windows update" page, it will take me to all the search results, but when i click on a link, it either gives me MSN.com or and error message.
If I make it to Microsoft download page and click download updates, it take me to an pop up error tab that says Internet Explorer cannot display the webpage, but then the Thank You for downloading updates page comes up. I click download now and it takes me to "Can't display this page again...
I'll be waiting to hear from you and thanks for everything.
It's when I try to go to "Microsoft Windows Update" page, it takes me to MSN.com
If I try and Search for Microsoft Windows update" page, it will take me to all the search results, but when i click on a link, it either gives me MSN.com or and error message.
If I make it to Microsoft download page and click download updates, it take me to an pop up error tab that says Internet Explorer cannot display the webpage, but then the Thank You for downloading updates page comes up. I click download now and it takes me to "Can't display this page again...
I'll be waiting to hear from you and thanks for everything.
#21
Posted 02 November 2008 - 01:01 PM

Well this is a mystery and I hate leaving them unsolved. There may be a pause whilst I collate the answers I receive. Thanks for your forebearance
#22
Posted 03 November 2008 - 02:07 PM

Well you have a unique problem that no one has come across before. But, I have a selection of tests, all fairly short that will see if we can pinpoint the area
1. Totally uninstall Spybot, reboot and the try to update windows
2. Please re-open HiJackThis and scan. Check the boxes next to all the entries listed below.
O15 - Trusted Zone: http://*.download.microsoft.com
O15 - Trusted Zone: http://*.update.microsoft.com
O15 - Trusted Zone: http://*.windowsupdate.com
O15 - Trusted Zone: http://*.windowsupdate.microsoft.com
Now close all windows other than HiJackThis, then click Fix Checked. Close HiJackThis.
Then go to this direct link
http://update.micros...ult.aspx?ln=eng
3. Install FireFox and then install the IE Tab extension >>
http://addons.mozill...efox/addon/1419
Then try the direct link from Firefox http://update.micros...ult.aspx?ln=eng
(IE Tab will automatically kick in and display the page using its own IE engine).
1. Totally uninstall Spybot, reboot and the try to update windows
2. Please re-open HiJackThis and scan. Check the boxes next to all the entries listed below.
O15 - Trusted Zone: http://*.download.microsoft.com
O15 - Trusted Zone: http://*.update.microsoft.com
O15 - Trusted Zone: http://*.windowsupdate.com
O15 - Trusted Zone: http://*.windowsupdate.microsoft.com
Now close all windows other than HiJackThis, then click Fix Checked. Close HiJackThis.
Then go to this direct link
http://update.micros...ult.aspx?ln=eng
3. Install FireFox and then install the IE Tab extension >>
http://addons.mozill...efox/addon/1419
Then try the direct link from Firefox http://update.micros...ult.aspx?ln=eng
(IE Tab will automatically kick in and display the page using its own IE engine).
#23
Posted 05 November 2008 - 08:43 AM

Thank you...I will try this as soon as I get home from work and let you know... However I did notice something a bit strange....
While at work on a secure server, I noticed the ads that run across the top of Windows Live Email, or other brower windows like Yahoo, are different that the ones that are running on my home computer...
the ads on my home computer are from a Drug Store (Canada??) advertizing Male Inhancement medication, with pretty explicite language,(something I wouldn't expect from advertizers). I am not getting these kinds of ads at work....
Could there be something to this????
Also, I noticed that you want me to install Firefox...Does this mean I should not use Internet Explorer anymore????
While at work on a secure server, I noticed the ads that run across the top of Windows Live Email, or other brower windows like Yahoo, are different that the ones that are running on my home computer...
the ads on my home computer are from a Drug Store (Canada??) advertizing Male Inhancement medication, with pretty explicite language,(something I wouldn't expect from advertizers). I am not getting these kinds of ads at work....
Could there be something to this????
Also, I noticed that you want me to install Firefox...Does this mean I should not use Internet Explorer anymore????
Edited by mscobra, 05 November 2008 - 02:34 PM.
#24
Posted 05 November 2008 - 02:33 PM

Can you uninstall Live mail totally and then re-install it from a fresh download. I have windows live mail and do not get ads. Don't forgot to back up your emails, address book and settings first.I notice the ads that run across the top of Windows Live Email
We are using Firefox to ascertain where the problem lies. You can still use IE
#25
Posted 05 November 2008 - 04:24 PM

step 1 - remove spybot - did and checked for update - went to webpage MSN.com
step 2 - Highjack this Part4
hijackthis4.txt 4.37KB
125 downloads
this is before I deleted the 4 listed
step 3 - Direct link - error "Resourse could not be found" http 404 error code
step 4 - install firefox and ie tab expentions - same error code 404
tried again and got "Bad Request" only.
So nothing here worked..
do you have a clue as to how to uninstall windows live or at least to backup my over 275 contacts list. I can't afford to lose them all....
thanks again for trying
step 2 - Highjack this Part4

this is before I deleted the 4 listed
step 3 - Direct link - error "Resourse could not be found" http 404 error code
step 4 - install firefox and ie tab expentions - same error code 404
tried again and got "Bad Request" only.
So nothing here worked..

do you have a clue as to how to uninstall windows live or at least to backup my over 275 contacts list. I can't afford to lose them all....
thanks again for trying
#26
Posted 06 November 2008 - 05:11 AM

#27
Posted 06 November 2008 - 02:30 PM

Are you using the desktop client or the web based ?
Windows Live Mail download Link
If the desktop client then go to file and select export
Then export to your desktop for convenience your accounts and messages
For contacts go to tools Contacts Export and then save again to your desktop
This is the view of my live mail top bar
Windows Live Mail download Link
If the desktop client then go to file and select export
Then export to your desktop for convenience your accounts and messages
For contacts go to tools Contacts Export and then save again to your desktop
This is the view of my live mail top bar
#28
Posted 06 November 2008 - 02:40 PM

NO CLUE, BUT IT DOES NOT LOOK LIKE YOURS......WINDOWS JUST UPDATED THEIR WEB SITE, INCLUDING HOTMAIL AND ITS REALLY DIFFERENT. i'LL TRY YOUR LINK (WHEN I GET HOME), BUT LIKE I HAVE BEEN SAYING....ANY LINKS TO "WINDOWS LIVE MAIL, OR ANYTHING WINDOWS RELATED, OR MICROSOFT...I CAN NOT GET TOO....I GET THE ERROR MESSAGES
Attached Files
Edited by mscobra, 06 November 2008 - 03:07 PM.
#29
Posted 06 November 2008 - 02:56 PM

If you have any problems then just shout and I will upload the installer to either my site or rapid share for you to download
#30
Posted 08 November 2008 - 09:18 AM

well, I went to work and copied the installation to a disc, came home and tried to run it and here is what I got..
install2.bmp 209.64KB
188 downloads

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