You guys have great advice that even I, a total noob, have followed many times. I just followed your advice for malware removal but still can't get rid of my most recent problem.
For a week now in IE or Firefox, when I do a Google search the result descriptions look fine, but the sites they direct you to have nothing to do with your search criteria (e.g. ads, blogs, other search sites).
BTW, just today my BitDefender antivirus blocked Rootkit.10778 twice. Dunno if that's related.
Below is my HijackThis log. Thanks so much.
- Much Suki Love
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Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:05:19 AM, on 03-Jan-09
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal
Running processes:
D:\WINDOWS\System32\smss.exe
D:\WINDOWS\system32\winlogon.exe
D:\WINDOWS\system32\services.exe
D:\WINDOWS\system32\lsass.exe
D:\WINDOWS\system32\svchost.exe
D:\WINDOWS\System32\svchost.exe
D:\Program Files\Intel\Wireless\Bin\EvtEng.exe
D:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
D:\Program Files\Security\Ad-Aware\aawservice.exe
D:\WINDOWS\system32\spoolsv.exe
D:\WINDOWS\system32\acs.exe
D:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
D:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
D:\Program Files\CD DVD Burner XP\CDBurnerXP\NMSAccessU.exe
D:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
D:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
D:\WINDOWS\system32\svchost.exe
D:\Program Files\Common Files\BitDefender\BitDefender Communicator\xcommsvr.exe
D:\Program Files\Common Files\BitDefender\BitDefender Update Service\livesrv.exe
D:\WINDOWS\Explorer.EXE
C:\Program Files\Internet Security\BitDefender\vsserv.exe
D:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
D:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
D:\Program Files\Intel\Wireless\Bin\EOUWiz.exe
D:\Acer\Empowering Technology\ePower\ePower_DMC.exe
D:\Program Files\j2 Messenger 4.2\J2GDllCmd.exe
D:\WINDOWS\system32\rundll32.exe
C:\Program Files\Internet Security\BitDefender\bdagent.exe
D:\Program Files\iTunes\iTunesHelper.exe
D:\WINDOWS\system32\igfxtray.exe
D:\WINDOWS\system32\hkcmd.exe
D:\WINDOWS\system32\igfxpers.exe
D:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
D:\WINDOWS\system32\ctfmon.exe
D:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
D:\Program Files\j2 Messenger 4.2\J2GTray.exe
D:\Program Files\Sony Ericsson\Mobile\audevicemgr.exe
d:\PROGRA~1\INTUWA~1\Shared\MROUTE~1\MROUTE~2.EXE
D:\PROGRA~1\SONYER~1\Mobile\CONNEC~1\CONNMN~1.EXE
D:\PROGRA~1\WIDCOMM\BLUETO~1\BTSTAC~1.EXE
D:\Program Files\iPod\bin\iPodService.exe
D:\WINDOWS\System32\svchost.exe
D:\WINDOWS\system32\wbem\unsecapp.exe
D:\WINDOWS\System32\svchost.exe
D:\Program Files\Mozilla Firefox\firefox.exe
D:\PROGRA~1\MICROS~2\OFFICE11\OUTLOOK.EXE
D:\Program Files\HijackThis\HijackThis.exe
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.c...rch/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.c...//www.yahoo.com
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - D:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - D:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O3 - Toolbar: BitDefender Toolbar - {381FFDE8-2394-4f90-B10D-FC6124A40F8C} - C:\Program Files\Internet Security\BitDefender\IEToolbar.dll
O4 - HKLM\..\Run: [AzMixerSel] D:\Program Files\Realtek\InstallShield\AzMixerSel.exe
O4 - HKLM\..\Run: [IntelZeroConfig] "D:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe"
O4 - HKLM\..\Run: [IntelWireless] "D:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
O4 - HKLM\..\Run: [EOUApp] "D:\Program Files\Intel\Wireless\Bin\EOUWiz.exe"
O4 - HKLM\..\Run: [ePower_DMC] D:\Acer\Empowering Technology\ePower\ePower_DMC.exe
O4 - HKLM\..\Run: [Boot] D:\Acer\Empowering Technology\ePower\Boot.exe
O4 - HKLM\..\Run: [j2 4.2] "D:\Program Files\j2 Messenger 4.2\J2GDllCmd.exe" /R
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [BitDefender Antiphishing Helper] "C:\Program Files\Internet Security\BitDefender\IEShow.exe"
O4 - HKLM\..\Run: [BDAgent] "C:\Program Files\Internet Security\BitDefender\bdagent.exe"
O4 - HKLM\..\Run: [iTunesHelper] "D:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "D:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [igfxtray] D:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] D:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] D:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "D:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKCU\..\Run: [ctfmon.exe] D:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SUPERAntiSpyware] D:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - Global Startup: Adobe Gamma Loader.exe.lnk = D:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Bluetooth.lnk = ?
O4 - Global Startup: j2 4.2.lnk = D:\Program Files\j2 Messenger 4.2\J2GTray.exe
O4 - Global Startup: Phone Connection Monitor.lnk = ?
O4 - Global Startup: QuickBooks Update Agent.lnk = D:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://D:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Send to &Bluetooth Device... - D:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - D:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - D:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - D:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} (Office Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=58813
O16 - DPF: {0742B9EF-8C83-41CA-BFBA-830A59E23533} (Microsoft Data Collection Control) - https://support.micr...veX/MSDcode.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.syma...bin/AvSniff.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.syma...n/bin/cabsa.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.mi...b?1192756888953
O16 - DPF: {94B82441-A413-4E43-8422-D49930E69764} (TLIEFlashObj Class) - https://chat1.j2.com...t/TLIEFlash.CAB
O20 - Winlogon Notify: !SASWinLogon - D:\Program Files\Security\SUPERAntiSpyware\SASWINLO.dll
O20 - Winlogon Notify: tuvwvvs - tuvwvvs.dll (file missing)
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - D:\Program Files\Security\Ad-Aware\aawservice.exe
O23 - Service: Atheros Configuration Service (ACS) - Unknown owner - D:\WINDOWS\system32\acs.exe
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - D:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
O23 - Service: Intel® PROSet/Wireless Event Log (EvtEng) - Intel Corporation - D:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: iPod Service - Apple Inc. - D:\Program Files\iPod\bin\iPodService.exe
O23 - Service: BitDefender Desktop Update Service (LIVESRV) - BitDefender SRL - D:\Program Files\Common Files\BitDefender\BitDefender Update Service\livesrv.exe
O23 - Service: NMSAccessU - Unknown owner - D:\Program Files\CD DVD Burner XP\CDBurnerXP\NMSAccessU.exe
O23 - Service: QBCFMonitorService - Intuit - D:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
O23 - Service: Intuit QuickBooks FCS (QBFCService) - Intuit Inc. - D:\Program Files\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe
O23 - Service: QuickBooksDB17 - iAnywhere Solutions, Inc. - C:\PROGRA~1\Intuit\QUICKB~2\QBDBMgrN.exe
O23 - Service: Intel® PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - D:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Intel® PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - D:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: BitDefender Virus Shield (VSSERV) - BitDefender S.R.L. - C:\Program Files\Internet Security\BitDefender\vsserv.exe
O23 - Service: BitDefender Communicator (XCOMM) - BitDefender - D:\Program Files\Common Files\BitDefender\BitDefender Communicator\xcommsvr.exe
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End of file - 9640 bytes