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microsoft office and installation problem


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#1
jogyboi

jogyboi

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i have a new laptop with vista as OS. i don't usually use it. at first, i activated the trial version of my ms office. after a while, the trial duration is over and i have to either purchase or activate the full version. i opt to activate it my the product key but it says the configuration and installation process is unsuccessful. Then i have decided to uninstall it, then, a message pop up saying the uninstallation can't be completed.

i have also problems with installation of programs. I tried to install staad but i cant install it because it requires installation of the license service first. but i have installed already the license service, yet, my laptop does not recognize the license service installed. when i install other programs, problems also occur, with a message saying that my windows installer can not be found or not installed. i downloaded windows installer for vista but it does not work..

please help me with my problem
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#2
lurky

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Two things:
First, check to make sure the windows installer service is running. To do that, right click on Computer and go to Manage. Under the management snapin, click Services and Applications and double click on Services. Check the list for Windows Installer and make sure it's started and set to automatic.

Secondly, I'd recommend performing a windows update.
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#3
jogyboi

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Two things:
First, check to make sure the windows installer service is running. To do that, right click on Computer and go to Manage. Under the management snapin, click Services and Applications and double click on Services. Check the list for Windows Installer and make sure it's started and set to automatic.

Secondly, I'd recommend performing a windows update.



hi, i have completed your tips but when i click on start, a message was displayed saying: Windows could not start the Windows Installer service on Local Computer. Error 193:0xc1
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