Jump to content

Welcome to Geeks to Go - Register now for FREE

Need help with your computer or device? Want to learn new tech skills? You're in the right place!
Geeks to Go is a friendly community of tech experts who can solve any problem you have. Just create a free account and post your question. Our volunteers will reply quickly and guide you through the steps. Don't let tech troubles stop you. Join Geeks to Go now and get the support you need!

How it Works Create Account
Photo

BSOD STOP:0x0000008E


  • Please log in to reply

#1
Ewok

Ewok

    New Member

  • Member
  • Pip
  • 9 posts
Hello,

When I login to my computer I get an BSOD saying:
STOP: 0x0000008E (0x0000005,0x8B99DB3A,0xA524F754,0x00000000)

WhoCrashed says this:

This was likely caused by the following module: ntkrnlpa.exe
Bugcheck code: 0x1000008E (0xC0000005, 0x8AF96B3A, 0x88739754, 0x0)
Error: KERNEL_MODE_EXCEPTION_NOT_HANDLED_M
file path: C:\Windows\system32\ntkrnlpa.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
The crash took place in a standard Microsoft module. Likely the culprit is another driver on your system which cannot be identified.

I attacht the minidump
And before that i got a minidunp saying that SYMEVENT.SYS was causing the problem, I moved that file to an USB.
I CAN get into safe mode
Can anyone help me :) Sorrry about my bad English I'm Dutch

Attached Files


Edited by Ewok, 24 January 2009 - 12:44 PM.

  • 0

Advertisements


#2
Quackers88

Quackers88

    Member

  • Member
  • PipPip
  • 31 posts
Have you recently installed any hardware drivers?
  • 0

#3
Ewok

Ewok

    New Member

  • Topic Starter
  • Member
  • Pip
  • 9 posts
No, but HP update Installs them automatic
And i'm getting this BSOD for a while but then it only apeard when I go into sleep mode or the screensaver

Edited by Ewok, 24 January 2009 - 12:50 PM.

  • 0

#4
Quackers88

Quackers88

    Member

  • Member
  • PipPip
  • 31 posts
As I don't know anything about reading minidumps I think it's better to wait for somebody with more know-how than me.
Good luck!
  • 0

#5
Ewok

Ewok

    New Member

  • Topic Starter
  • Member
  • Pip
  • 9 posts
Thanks for your fast reaction :)
  • 0

#6
Quackers88

Quackers88

    Member

  • Member
  • PipPip
  • 31 posts
No problem. Hope you get things sorted out soon.
  • 0

#7
Broni

Broni

    Kraków my love :)

  • Member
  • PipPipPipPipPipPipPipPip
  • 12,300 posts
I tried to download your dump file, but apparently it's infected with Trojan Horse: Win32:DNSChanger-VJ [Trj], as Avast tells me.

I suggest you go to the Malware Forum and run all the steps located in the START HERE. These self-help tools will help you clean up 70% of problems on your own. If you are still having problems after doing the steps, then please post a HiJackThis Log in THAT forum. If you are unable to run and/or post a HJT log, then post that in your initial post in the topic you create in that forum.

If you are still having problems after being given a clean bill of health from the malware expert, then please return to THIS thread and we will pursue other options to help you solve your current problem(s).
  • 0

#8
Ewok

Ewok

    New Member

  • Topic Starter
  • Member
  • Pip
  • 9 posts
I made a back-up of my files and I restored my computer with my recovery disk
When I virusscant my back-up I found the virus it was a Packed.Generic.200.
The file was located in this directory:
C:\users\[your name]\appdata (hidden folder)\local\temp\matrix309821.exe
I hope this information can help others :)

Edited by Ewok, 01 February 2009 - 05:06 AM.

  • 0

#9
Broni

Broni

    Kraków my love :)

  • Member
  • PipPipPipPipPipPipPipPip
  • 12,300 posts
You better be careful with those backup files, then.
I'd rescan them using couple of tools. Clean temp files there, too.
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP