[SpySentinel]

• Double-click SUPERAntiSpyware to launch the program.
• If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download and unzip them from here.)
• Under "Configuration and Preferences", click the Preferences button.
• Click the Scanning Control tab.
• Under Scanner Options make sure the following are checked (leave all others unchecked):
  
  • Close browsers before scanning.
  • Scan for tracking cookies.
  • Terminate memory threats before quarantining.
• Click the "Close" button to leave the control center screen.
• Back on the main screen, under "Scan for Harmful Software" click Scan your computer.
• On the left, make sure you check C:\Fixed Drive.
• On the right, under "Complete Scan", choose Perform Complete Scan.
• Click "Next" to start the scan. Please be patient while it scans your computer.
• After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
• Make sure everything has a checkmark next to it and click "Next".
• A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
• If asked if you want to reboot, click "Yes".
• To retrieve the removal information after reboot, launch SUPERAntispyware again.
  o Click Preferences, then click the Statistics/Logs tab.
  o Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
  o If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
  o Please copy and paste the Scan Log results in your next reply.
• Click Close to exit the program.

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SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 02/22/2009 at 06:46 PM

Application Version : 4.25.1012

Core Rules Database Version : 3769
Trace Rules Database Version: 1729

Scan type : Complete Scan
Total Scan Time : 00:30:28

Memory items scanned : 589
Memory threats detected : 0
Registry items scanned : 4197
Registry threats detected : 0
File items scanned : 22169
File threats detected : 0

[Drjekyll]

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 02/22/2009 at 06:46 PM

Application Version : 4.25.1012

Core Rules Database Version : 3769
Trace Rules Database Version: 1729

Scan type : Complete Scan
Total Scan Time : 00:30:28

Memory items scanned : 589
Memory threats detected : 0
Registry items scanned : 4197
Registry threats detected : 0
File items scanned : 22169
File threats detected : 0

[SpySentinel]

Your logs look clean, Great Job

Now for some cleanup..
Please download OTCleanIt and save it to Desktop.

• Please make sure you are connecting to the Internet
• Double-click OTCleanIt.exe
• Click the CleanUp! button.
• Select Yes when the "Begin cleanup Process?" prompt appears.
• If you are prompted to Reboot during the cleanup, select Yes

Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:

• Disable and Enable System Restore. - If you are using Windows ME or XP then you should disable and re-enable system restore to make sure there are no infected files found in a restore point.
  
  You can find instructions on how to enable and reenable system restore here:
  
  Managing Windows Millenium System Restore
  
  or
  
  Windows XP System Restore Guide
  
  Reenable system restore with instructions from tutorial above
  
  
• Make your Internet Explorer more secure - This can be done by following these simple instructions:
  • From within Internet Explorer click on the Tools menu and then click on Options.
  • Click once on the Security tab
  • Click once on the Internet icon so it becomes highlighted.
  • Click once on the Custom Level button.
    
    • Change the Download signed ActiveX controls to Prompt
    • Change the Download unsigned ActiveX controls to Disable
    • Change the Initialize and script ActiveX controls not marked as safe to Disable
    • Change the Installation of desktop items to Prompt
    • Change the Launching programs and files in an IFRAME to Prompt
    • Change the Navigate sub-frames across different domains to Prompt
    • When all these settings have been made, click on the OK button.
    • If it prompts you as to whether or not you want to save the settings, press the Yes button.
  • Next press the Apply button and then the OK to exit the Internet Properties page.
  
  
• Update your AntiVirus Software - It is imperitive that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.
  
  
• Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.
  
  
• Install SpywareBlaster - SpywareBlaster will add a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.
  
  
• Install SpywareGuard - SpywareGuard offers realtime protection from spyware installation attempts. Make sure you are only running one real-time anti-spyware protection program or there will be a conflict.
  
  
• Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.

Follow this list and your potential for being infected again will reduce dramatically.

here are some additional utilities that will enhance your safety

• McAfee Site Advisor <= McAfee Site Advisor protects your browser against malicious sites and warns you when you go to one.
• MVPS Hosts file <= The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your coputer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer
• Google Toolbar <= Get the free google toolbar to help stop pop up windows.
• Winpatrol <= Download and install the free version of Winpatrol. a tutorial for this product is located here:
  Using Winpatrol to protect your computer from malicious software

[Drjekyll]

Thanks for your time, and thanks for your help.

Good Luck, and once again, thanks. =)

[SpySentinel]

You're welcome, glad I could help!

If you ever have any questions or need help again, let me know

[SpySentinel]

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help.

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.