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#31
SpySentinel

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DVD-R's and CD-R's are great, you don't need rw disks.

Don't re size the drive partitions yet...just get a picture of it.


click the Start button, and then-click on "Computer"...
Accessories folder...it contains a snipping tool that allows you to capture a window, full screen, rectangular area, or a free-form selection and save it as a .jpg

or do it this way...


# Click on the Start Menu and start typing "snipping" into the search box.

# Snipping Tool should show up in the Programs list above the search box, and you can click on it to start it.

# The Snipping Tool window will appear on your screen. You may move it to an edge of the screen so it's not in your way, but it will also disappear when you start dragging a selection area.

# The Snipping Tool assumes you want to create a new clipping as soon as you open it. Your screen will dim, and you can click and drag your cursor to select an area to copy. As you drag, the selected area will be darker, and surrounded by a red border if you've never changed the Snipping Tool options.

# When you release the mouse button, the captured area will open in the Snipping Tool window. If you're not happy with the selection and need to try again, click the "New" button.

# When you are happy with your clipping, press the second button to save the screen shot as an image file.
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#32
traveler818

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Hi spysentinel,
I had to take care of a lot of business that got behind working on this, and I've have been fighting an eternal cold: really hope to work on this in the next couple of days. I have the right disks. Do I need to reformat before I use gpparted? If so, the link on pg 2 gave the error message "500 Internal Server Error. problem with resource, cannot be displayed". I feel really lost in the woods. I usually do ok following your directions step by step thank goodness. I was looking the instructions over to be sure I was ready to go when I found the server error. Unless I need to reformat, I'll just try creating the new os disk. Is the burn what appears on a menu like the one with the media player? I've never succeeded with that, but you gave me an alternative. I'm nervous about my ignorance, but I want/need this done. Trouble is, life wants my attention too. I intended to do it today and hold the same intention for tomorrow.

What if my computer turns itself on when there are enough megabytes and decides to do something stupid? Should I start unplugging it or is it normal?

Also, should I start with a system backup? I acquired enough CD-R disks so I can. I'll check in here before I start and assume that a backup is a good first step unless you tell me different. Will definately keep you posted. Thank you! :) I changed my nick--the computer assigned the 760--I prefer 818.

Edited by traveler818, 25 March 2009 - 09:46 PM.

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#33
SpySentinel

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First back up anything you can't live without...
Then get the screenshot with the snipping tool like I asked several posts back.
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#34
traveler818

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Hi spysentinel,

Sorry for the wait--poor health--have a couple of days of medical testing coming up--will work on this in stolen moments: gov't issue takes priority too. My concern: I tried gpparted--I think that went OK. One of these is on my system, but I can't find it again. The drive never opened for me for burncdcc. I have about 40 pages of notes now at least. I went back through all your instructions herein that were in any way applicable but to no avail.

My biggest concern is that every option requires that I have a bootable CD and threatens that if I do not, I won't be able to use my computer at all. Tonight, it's been crashing every 3-4 times I try anything. Continually degrading. Though I have a bootable CD, it won't boot. Gateway thinks the refusal to boot off the disk is a problem with the computer. I'm hesitant to put myself totally out of comission. I can do this, read email, and download (rarely--mainly I think because of space problems) though it still crashes a lot. What, in the computer would cause it to refuse to boot off a bootable os disk? I've tried by starting with the disk in the drive, by holding F10 while turning it on, and by hitting F10 repeatedly while I turn it on. I always get the sign-on screen. I can hear the E drive working but it does nothing.

Not feeling real optimistic at this point. At one point I saw an Intel chipset file twice (the same file)--windows has me install it after a clean install because of an incompatibility issue. Again, I can't find it again to delete one copy, don't know if it's the right one, and think it's a large file. It won't solve my problem--I'm just looking for space any way I can get it.
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#35
SpySentinel

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Hi traveler818,


1. Click Start, and then click Computer.
2. Right-click the drive you need to improve free space on, and then click Properties.
3. On the General tab, click Disk Cleanup.
4. On the Disk Cleanup Options page, click either My files only or Files from all users on this computer. You’ll clean up more disk space if you work with files from all users, but you need administrative credentials. If prompted, provide administrative credentials.
5. After a few seconds, the Disk Cleanup page appears. Scroll through the available options, and select the check box for anything you’re ready to delete. If you’re not sure, leave it.

You’re pretty safe removing the following files:

* Downloaded Program Files
* Temporary Internet Files
* Microsoft Error Reporting Temporary Files
* System error memory dump files
* System error minidump files
* Temporary files (close your programs first!)
* Per user archived Windows Error Reporting files
* Per user queued Windows Error Reporting files (hey, it’ll probably crash again in the future anyway)
* System archived Windows Error Reporting files
* System queued Windows Error Reporting files

and then get a screenshot and post it back here...




How to shrink or expand the partitions...
Do NOT TO RESIZE...JUST GET SCREENSHOTS OF THE AVAILABLE SPACE FOR THE C AND D PARTITIONS AND THEN CANCEL..
http://www.geekstogo.....indows-vista/

this is what we want to see for both partitions..
VISTA_SHRINK.jpg

Edited by SpySentinel, 30 March 2009 - 06:37 PM.

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#36
traveler818

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Hi Spysentinel,

I am hopelessly lost. To get the windows you wanted, I reread the article on changing the partition size. For some reason, this time, I couldn't do it. It seems it was easy before.

I can get the window with the pie chart and I can use the snipping tool, but nothing I tried would get a copy here. Copy seems useless as it gives no place to copy to, cut doesn't cut; I tried paste anyway--no luck. The only option I can find that might work is to send it via email: and I can't be sure of that til I try it. I tried everything else. Is there an email address that would get it to you: Will the windows with the pie charts work? If not, what do I need to do to get to the window that lets me shrink a partition: the instructions are basic, but it just won't work today. Am I missing a step? When I click control panel, I get the whole control panel menu, so I choose Administrative options and type partitions in the search field, but all I get is a list of files in the drive. I can't get there from the window with the pie chart either.

I can also get a window that is titled Disk Management, but it seems informational only.

Regardless, how do I get a screenshot here, and what could I be doing wrong that I can't get the screens you requested?

:)

Edited by traveler818, 05 April 2009 - 04:47 PM.

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#37
SpySentinel

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Hi traveler818,

This problem is not related to malware. Even if it is, a reformat is probably in order. I suggest you post in the Tech Forum so happyrock can help you out. Once you post your new thread, please send a PM to happyrock with the link to your thread so he can take it from here.

Regards,
SpySentinel
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#38
SpySentinel

SpySentinel

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A slow computer does not mean there is malware present. I don't see anything in your Hijack This log to indicate that your problem is malware related. I will post the following info to get you started in the right direction, but if you need further help with this you will have to post a new topic in the proper Operating System Forum. I'm closing this topic.

Here are some routine maintenance practices that you should do on a regular basis to keep your machine running efficiently:

Disk Cleanup:

http://www.theelderg...nup_utility.htm

Defrag your HD:

http://artsweb.bham....rag-win2kxp.htm

Run chkdsk:

To use Chkdsk, click Start and My Computer. Right-click the hard drive you want to check, and click Properties. Select the Tools tab and click Check Now. Check both boxes. Click Start. You'll get a message that the computer must be rebooted to run a complete check. Click Yes and reboot. Chkdsk will take awhile, so run it when you don't need to use the computer for something else.

Remove unnecessary startups

This should be done through the System Configuration Utility. Go to Start > Run and type in msconfig.
Click OK or hit the Enter key.

Click on the "Startup" tab and remove the check by the items that you have determined are unnecessary. Click "Apply" then "Close"

You will be prompted to restart. Go ahead and restart.

Upon restart you will be confronted with a dialogue box warning about running in selective startup. Just ignore that message and put a check in the box by "Don't show me this message or launch the System Configuration Utility when Windows starts" and click "OK". You will not be bothered by the message again.

Keep in mind that some entries will be re-enabled in the startups each time you use that particular program. Therefore, you will have to find the option in that programs preferences that says something like "Load with Windows" or "Run when Windows Starts" and disable that option.

Go here for info on msconfig:

http://www.pacs-port...artup_index.htm

You can look up the startups at the following links to help determine what is needed and what is not:

http://computercops....tartupList.html

http://www.bleepingc...r.com/startups/

http://www.answersth...es/tasklist.htm

http://www.windowsst...start=50&end=75

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, have followed the steps above, and still suspect you may be infected, please contact a staff member with the address of the thread to have it reopened.

Everyone else please begin a New Topic.
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