Can't log into Windows accounts, logs in then right back out.
Started by
bloodydingo
, Mar 30 2009 10:39 AM
#31
Posted 31 March 2009 - 06:04 PM
#32
Posted 31 March 2009 - 06:07 PM
Restart and boot to the Advanced Boot Options again...this time choose Safe Mode with Command Prompt.
Let me know if that loads and if you have a command session window.
Let me know if that loads and if you have a command session window.
#33
Posted 31 March 2009 - 06:13 PM
This time it loaded, went to what looked like the blank administrator desktop, then went to the "Windows is starting up..." screen and then went to the normal Windows log in screen, giving me the choice for Administrator and also the one with my name. I logged into the Administrator account, and YES, I now have a command session window.
#34
Posted 31 March 2009 - 06:14 PM
But still no desktop...right?
#35
Posted 31 March 2009 - 06:16 PM
Yep, still no desktop.
#36
Posted 31 March 2009 - 06:19 PM
Let's see if we can access the system restore feature. We'll see if we can go back to before this whole thing began. If this is an infection and is the one I'm suspecting, there may not be much we can do, but we'll keep trying until we're out of options.
In the command session window, type %systemroot%\system32\restore\rstrui.exe and press Enter.
Does System Restore open?
In the command session window, type %systemroot%\system32\restore\rstrui.exe and press Enter.
Does System Restore open?
#37
Posted 31 March 2009 - 06:22 PM
Yes, that did open up system restore. I'm going to keep it open and not do anything until you tell me. I have a number of restore points available. How far back should I go?
#38
Posted 31 March 2009 - 06:25 PM
Actually, it doesn't seem to be letting me click on any of the dates at all to even do a restore. Ugh!
#39
Posted 31 March 2009 - 06:25 PM
If you can, choose a date several days to a week before the problem began and see if it will restore.
#40
Posted 31 March 2009 - 06:27 PM
Sorry, I posted about the same time you did that it doesn't seem to let me pick any of the dates at all.
#41
Posted 31 March 2009 - 06:28 PM
Aaaarrrrgh
Close system restore.
In the session window, type explorer.exe and press Enter. Desktop come up?
Close system restore.
In the session window, type explorer.exe and press Enter. Desktop come up?
#42
Posted 31 March 2009 - 06:30 PM
When I type explorer.exe in the window it just goes to another line where it says:
C:\Documents and Settings\Administrator>
C:\Documents and Settings\Administrator>
#43
Posted 31 March 2009 - 06:32 PM
Type explorer.exe at that prompt and see what happens.
#44
Posted 31 March 2009 - 06:33 PM
Nope, it just keeps giving me the same line I quoted above over and over again.
#45
Posted 31 March 2009 - 06:35 PM
Get a cup of coffee...I need to play on the test box for a few minutes.
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