
Safari shut down
Started by
AmaraJ
, Apr 12 2009 04:14 PM
#1
Posted 12 April 2009 - 04:14 PM

#2
Posted 12 April 2009 - 04:15 PM

Hello User
Welcome to G2G! My name is Oreo Collas and I'll be helping today. Please be sure that you print or copy all of the instructions to a document on your desktop as many of the directions may require you to log into Safe Mode or unhook your internet connection.
IMPORTANT NOTE: Please make sure to read through all the directions and make sure that you understand them completly before doing any thing. If there is something that you do not unsderstand then let me know and I will elaborate. Skipping steps, working out of order, or working ahead of the directions may cause undesireable results.
We will need some more information
If this is a name brand system:
Make
Model
Operating System
Age of the computer
Memory Total
Hard Drive Size, How much free space
If this is custom then We will need the following:
The CPU brand and model
The Motherboard brand and model
Ram amount and speed
Cd\Dvd rom interface IDE/ SATA
Hard Drive size and free space
Any cards in PCI slots
Any software installed\updated and driver updates done just before problem started
All this will help in determining a course of action to best correct the problem you are experiencing.
Welcome to G2G! My name is Oreo Collas and I'll be helping today. Please be sure that you print or copy all of the instructions to a document on your desktop as many of the directions may require you to log into Safe Mode or unhook your internet connection.
IMPORTANT NOTE: Please make sure to read through all the directions and make sure that you understand them completly before doing any thing. If there is something that you do not unsderstand then let me know and I will elaborate. Skipping steps, working out of order, or working ahead of the directions may cause undesireable results.
We will need some more information
If this is a name brand system:
Make
Model
Operating System
Age of the computer
Memory Total
Hard Drive Size, How much free space
If this is custom then We will need the following:
The CPU brand and model
The Motherboard brand and model
Ram amount and speed
Cd\Dvd rom interface IDE/ SATA
Hard Drive size and free space
Any cards in PCI slots
Any software installed\updated and driver updates done just before problem started
All this will help in determining a course of action to best correct the problem you are experiencing.
#3
Posted 12 April 2009 - 04:50 PM

1GB 667 MHz DDR2 SDRAM
Processor @ GHZ Intel Core 2 Duo
Processor @ GHZ Intel Core 2 Duo
#4
Posted 12 April 2009 - 05:05 PM

What type of firewall and virus protection do you have on your computer?
#5
Posted 12 April 2009 - 05:20 PM

Hello & thank you!
I see fire vault, which is set to off, when trying to turn it on is says I don't have enoghht hard drive space...I don't beleive I have any Anti-virus on my Mack just on my PC
I see fire vault, which is set to off, when trying to turn it on is says I don't have enoghht hard drive space...I don't beleive I have any Anti-virus on my Mack just on my PC
#6
Posted 12 April 2009 - 05:31 PM

Are you needing help with your Mac or your PC?
#7
Posted 12 April 2009 - 05:36 PM

the computer we are having problems with is the mac notebook
#8
Posted 12 April 2009 - 05:40 PM

Well, I know there are only a few viruses that can actually run on a Mac, but even at that, if you do not have protection It's possible your problem may be related to that. On a side note, I have no experience with Mac and I'll have to turn this over to someone else as I do not feel I can help you with the issue you are having.
#9
Posted 12 April 2009 - 05:54 PM

Alright, thank you so much for you help.
#10
Posted 17 April 2009 - 03:43 PM

Hi Amara
This is what I did.
In finder use find files (or apple f) in the search box put in safari and let it serach.
I then moved to trash the safari elm file the safari plist file the history plist (you will loose history)
I opened the themes folder and deleted all the folders in side that folder.
I then launched safari from the application file that showed in the search box.
Cheers
Peterm
This is what I did.
In finder use find files (or apple f) in the search box put in safari and let it serach.
I then moved to trash the safari elm file the safari plist file the history plist (you will loose history)
I opened the themes folder and deleted all the folders in side that folder.
I then launched safari from the application file that showed in the search box.
Cheers
Peterm
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