[dch1314]

System is running smooth so I believe it have seen some improvement but I have just noticed that my FriendBlaster Pro has closed out again for no reason so I am not sure if that is a IE problem or the program problem because when I open IE just to see if it connects it has been connecting so far. So should I look to stop some of my start up programs?

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What I will do first is clear my tools and give you a spring clean and see where we go from there. It sounds as though the FriendBlaster Pro is using a lot of your internet bandwidth

Now the best part of the day ----- Your log now appears clean

A good workman always cleans up after himself so..Run OTListit and hit the cleanup button. It will remove all the programmes we have used plus itself. MBAM can be uninstalled via control panel add/remove along with ERUNT. But they may be useful tools to keep

We will now confirm that your hidden files are set to that, as some of the tools I use will change that

• Click Start.
• Open My Computer.
• Select the Tools menu and click Folder Options.
• Select the View Tab.
• Under the Hidden files and folders heading select Do not show hidden files and folders.
• Click Yes to confirm.
• Click OK.

Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system. Please follow these steps to remove older version of Java components and upgrade the application. Beware it is NOT supported for use in 9x or ME and probably will not install in those systems

Upgrading Java:

• Download the latest version of Java SE Runtime Environment (JRE)JRE 6 Update 13.
• Click the "Download" button to the right.
• Select your Platform and check the box that says: "I agree to the Java SE Runtime Environment 6 License Agreement.".
• Click on Continue.
• Click on the link to download Windows Offline Installation (jre-6u13-windows-i586-p.exe) and save it to your desktop. Do NOT use the Sun Download Manager..
• Close any programs you may have running - especially your web browser.
• Go to Start > Control Panel, double-click on Add/Remove programs and remove all older versions of Java.
• Check any item with Java Runtime Environment (JRE or J2SE) in the name.
• Click the Remove or Change/Remove button.
• Repeat as many times as necessary to remove each Java version.
• Reboot your computer once all Java components are removed.
• Then from your desktop double-click on the download to install the newest version.(Vista users, right click on the jre-6u13-windows-i586-p.exe and select "Run as an Administrator.")

XP
Now to get you off to a good start we will clean your restore points so that all the bad stuff is gone for good. Then if you need to restore at some stage you will be clean. There are several ways to reset your restore points, but this is my method:

• Select Start > All Programs > Accessories > System tools > System Restore.
• On the dialogue box that appears select Create a Restore Point
• Click NEXT
• Enter a name e.g. Clean
• Click CREATE

You now have a clean restore point, to get rid of the bad ones:

• Select Start > All Programs > Accessories > System tools > Disk Cleanup.
• In the Drop down box that appears select your main drive e.g. C
• Click OK
• The System will do some calculation and the display a dialogue box with TABS
• Select the More Options Tab.
• At the bottom will be a system restore box with a CLEANUP button click this
• Accept the Warning and select OK again, the program will close and you are done

Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:

• SpywareBlaster to help prevent spyware from installing in the first place.
• SuperAntispyware Run weekly to keep your system clean

It is critical to have both a firewall and anti virus to protect your system and to keep them updated.

To keep your operating system up to date visit

• Secunia Software inspector To check your programme update status
• Microsoft Windows Update

To learn more about how to protect yourself while on the internet read our little guide How did I get infected in the first place ?
Keep safe

THEN

Please download ATF Cleaner by Atribune.
This program is for XP, Vista and Windows 2000 onlyDouble-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.
If you use Firefox browserClick Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
If you use Opera browserClick Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.
For Technical Support, double-click the e-mail address located at the bottom of each menu.

AND FINALLY

Download and run Auslogics disc defragmenter

Let me know how you are running on completion

[Essexboy]

What I will do first is clear my tools and give you a spring clean and see where we go from there. It sounds as though the FriendBlaster Pro is using a lot of your internet bandwidth

Now the best part of the day ----- Your log now appears clean

A good workman always cleans up after himself so..Run OTListit and hit the cleanup button. It will remove all the programmes we have used plus itself. MBAM can be uninstalled via control panel add/remove along with ERUNT. But they may be useful tools to keep

We will now confirm that your hidden files are set to that, as some of the tools I use will change that

• Click Start.
• Open My Computer.
• Select the Tools menu and click Folder Options.
• Select the View Tab.
• Under the Hidden files and folders heading select Do not show hidden files and folders.
• Click Yes to confirm.
• Click OK.

Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system. Please follow these steps to remove older version of Java components and upgrade the application. Beware it is NOT supported for use in 9x or ME and probably will not install in those systems

Upgrading Java:

• Download the latest version of Java SE Runtime Environment (JRE)JRE 6 Update 13.
• Click the "Download" button to the right.
• Select your Platform and check the box that says: "I agree to the Java SE Runtime Environment 6 License Agreement.".
• Click on Continue.
• Click on the link to download Windows Offline Installation (jre-6u13-windows-i586-p.exe) and save it to your desktop. Do NOT use the Sun Download Manager..
• Close any programs you may have running - especially your web browser.
• Go to Start > Control Panel, double-click on Add/Remove programs and remove all older versions of Java.
• Check any item with Java Runtime Environment (JRE or J2SE) in the name.
• Click the Remove or Change/Remove button.
• Repeat as many times as necessary to remove each Java version.
• Reboot your computer once all Java components are removed.
• Then from your desktop double-click on the download to install the newest version.(Vista users, right click on the jre-6u13-windows-i586-p.exe and select "Run as an Administrator.")

XP
Now to get you off to a good start we will clean your restore points so that all the bad stuff is gone for good. Then if you need to restore at some stage you will be clean. There are several ways to reset your restore points, but this is my method:

• Select Start > All Programs > Accessories > System tools > System Restore.
• On the dialogue box that appears select Create a Restore Point
• Click NEXT
• Enter a name e.g. Clean
• Click CREATE

You now have a clean restore point, to get rid of the bad ones:

• Select Start > All Programs > Accessories > System tools > Disk Cleanup.
• In the Drop down box that appears select your main drive e.g. C
• Click OK
• The System will do some calculation and the display a dialogue box with TABS
• Select the More Options Tab.
• At the bottom will be a system restore box with a CLEANUP button click this
• Accept the Warning and select OK again, the program will close and you are done

Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:

• SpywareBlaster to help prevent spyware from installing in the first place.
• SuperAntispyware Run weekly to keep your system clean

It is critical to have both a firewall and anti virus to protect your system and to keep them updated.

To keep your operating system up to date visit

• Secunia Software inspector To check your programme update status
• Microsoft Windows Update

To learn more about how to protect yourself while on the internet read our little guide How did I get infected in the first place ?
Keep safe

THEN

Please download ATF Cleaner by Atribune.
This program is for XP, Vista and Windows 2000 onlyDouble-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.
If you use Firefox browserClick Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
If you use Opera browserClick Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.
For Technical Support, double-click the e-mail address located at the bottom of each menu.

AND FINALLY

Download and run Auslogics disc defragmenter

Let me know how you are running on completion

[dch1314]

Okay that will be a while so I will get started. Also, I see you said they are all good programs to keep so should I keep them or remove them like the you said do by running OTListIt. Also, with me having AVG on my computer should I still get SpywareBlaster and SuperAntiSpyware since I know that can cause some conflicts?

Also, about Friendblaster Pro when you said its taking up alot of Bandwidth what does that imply?

[Essexboy]

Also, about Friendblaster Pro when you said its taking up alot of Bandwidth what does that imply?

As it does a lot of searching it spends a lot of time using the internet to the detriment of IE

Also, I see you said they are all good programs to keep so should I keep them or remove them like the you said do by running OTListIt.

OTListit will not remove those programmes which I why I gave seperate instructions for removal

Also, with me having AVG on my computer should I still get SpywareBlaster and SuperAntiSpyware since I know that can cause some conflicts?

There will be no conflicts

[dch1314]

Okay, I am about to do everything you told me to do and I will be back to let you know the result. Thanks again

[dch1314]

Once I did most of those things and updated all of my old versions like the secunia told me to do I restarted and volume became dirty again because it asked me to do chkdsk again. I typed in the fsutil command and it said chkdsk is dirty unlike the is not dirty....what do I do from there? Also, I am about to do the last part and Windows Update and download ATF Cleaner

[dch1314]

After restart and running secunia again I have many things that are no listed as a problem anymore however I do see 10 Java programs listed two with a check and the other 8 with x's. I removed the only Java they had before installing the new Java so I am not sure why it have all of those listed. They also have 2 adobe flash player's listed one with check and other with X so I am not sure what to do.

For another topic when running Windows Update what should I do custom update or what?

Edited by dch1314, 19 April 2009 - 11:54 AM.

[Essexboy]

Lets kill those Java remnants first

Please download JavaRa to your desktop and unzip it to its own folder

• Run JavaRa.exe, pick the language of your choice and click Select. Then click Remove Older Versions.
• Accept any prompts.

For the Flash use secunia to take you to the file and delete it

For windows update accept the recommendation

[dch1314]

There are 2 flashes that they show 1 which has a check and one which has a X. Also, after doing all of this I tried to open Photoshop and Illustartor and those programs no longer exist is that from what we did?

Also, are you meaning let it take me to the Flash which has the X and delete it manually?

Edited by dch1314, 19 April 2009 - 12:19 PM.

[dch1314]

Should I keep Spybot Search & Destroy

[dch1314]

After the Auslogics Disk Defrag it said WARNING: Your PC is not optimized. Is that something I need to worry about?

[Essexboy]

Also, are you meaning let it take me to the Flash which has the X and delete it manually?

Yes

Also, after doing all of this I tried to open Photoshop and Illustartor and those programs no longer exist is that from what we did?

No we never touched them ???

Should I keep Spybot Search & Destroy

If you wish but it is a bit old now

After the Auslogics Disk Defrag it said WARNING: Your PC is not optimized. Is that something I need to worry about?

No they just want to sell you a programme

How is it running now ?

[dch1314]

It's running a bit good I can't complain. However, that chkdsk came back up so I am having that reoccurring problem. Also, when I tried to go delete the file manually it said access denied. What is the problem

[Essexboy]

Have a look at this page there is a flash uninstaller there with destructions

Ref chkdsk is it on your c drive that the problem occurs ?

[dch1314]

I believe it is the c drive that the problem occurs on.