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CPU Usage 100% and Internet connects only sometimes in IE? [Solved]


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#76
Essexboy

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That is a reasonable probability at the moment
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#77
dch1314

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I installed it and like always the computer starts fine so I am not sure if it will continue to be fine. If possible can you maybe keep the topic open until maybe later tonight so I can see if it worked and I will post here before signing out to update you on the situation.
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#78
dch1314

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Seem as though the problem is at a temporary fix while explorer.exe has not reached the 60-80% cpu usage but I do get a high jump from any program I may be using but then it levels back off to very low usage numbers so I will shut off for tonight and see what happens tomorrow.
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#79
dch1314

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There goes the problem again. It seems as though everytime I am doing homework (when I have to open Access, Word, Excel, etc) the computer acts up. I am not sure why it does that because the Microsoft Office is not actually on my computer I have just the portable version so I am not sure why that would affect my computer like that. Back in Nov., Dec., I used a portable version and I never experienced problems like this before. What can be causing this problem because this Database I am doing with Access is due tomorrow and without me being able to work with the program I will not be able to complete my Exam
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#80
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I am doing homework (when I have to open Access, Word, Excel, etc) the computer acts up. I am not sure why it does that because the Microsoft Office is not actually on my computer I have just the portable version so I am not sure why that would affect my computer like tha

The fact that it is portable makes no difference as it still needs to use your system memory and video, so I would hazard a guess that you are maxing your memory out with all those open programmes. How does it behave during normal use ?
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#81
dch1314

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Well, I have closed the programs out since I am through with my Access Exam but my Explorer.exe is back eating up 60 to 80% of my cpu usage and it alternates from different system services like csrss.exe which takes up the other 20%. My computer will stay at 100% cpu usage until I shut down. It won't go back down from just closing out the Access & Word
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#82
Essexboy

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I will have to think about this one as we are going beyond my skill level - give me a while to research
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#83
dch1314

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Ok, Thanks
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#84
dch1314

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Still haven;t been able to find anything? My IE still has those same problems as before too....for the most part it connects but some rare occasions it just doesn't find a connection and I am on firefox at all times with a connection
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#85
Essexboy

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I will check the veracity of your files now as I am still unable to determine where the problem lies

From the Start menu, select Run.
In the Open field, type sfc /scannow (Note: There is a space between sfc and /scannow)
Select the OK button.
Follow the prompts throughout the System File Checker process.
Reboot the computer when System File Checker completes.
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#86
dch1314

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And when the computer restarts and that is done what would I do? Is a file or anything I need to post here after that is done?
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#87
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No just let me know if you had to replace any files
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#88
dch1314

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It ran nothing happened though. After I restarted it nothing special happened.
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#89
dch1314

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It has to be a virus.....Now do you remember when I asked did we delete Photoshop? Well now only was that a file that was magically deleted because when I click it it says the file photoshop.exe is a shortcut that has be moved or deleted. However, it has done that to many of my files. Now, my computer warned me of an AVG update and my firewall was nonactive. However, when I restarted the computer said the same thing about my AVG so now I don't have AVG on my system anymore. What can I do because I know it has to be some type of virus in my computer.
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#90
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This is becoming very curious and something I have not come across before. I would like to re-run combofix,

Download ComboFix from one of these locations:

Link 1
Link 2
Link 3


* IMPORTANT !!! Save ComboFix.exe to your Desktop


  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools

  • Double click on ComboFix.exe & follow the prompts.

  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.


Posted Image



Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

Posted Image


Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.
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