[rshaffer61]

GREAT!!!!!!!!!!!!!!! then it had to be something something msconfig straightened out as we haven't really done anything. Try it for awhile and let us know how it goes. If you need anymore assistance just post here and we will get back to you asap

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I did not use the computer all nite ,and this morning I tried it
Firefox opened fine
IE did not open !!!!!!!!

[hbhager]

I did not use the computer all nite ,and this morning I tried it
Firefox opened fine
IE did not open !!!!!!!!

[rshaffer61]

Ok time to go on this issue. Hold on cause it's about to get busy.


Go to
Start>>Run>>>type in Chkdsk /f
click enter...it will probably ask if you want to do this on the next reboot...click Y
If the window doesn't shutdown on its own then reboot the system manually. On reboot the system will start the chkdsk operation
When completed it will boot the system back into windows.

Let me know if this fixs the problem. Post this before moving on to the next step

Go to
Start>>Run>>>type in Chkdsk /r
click enter...it will probably ask if you want to do this on the next reboot...click Y
If the window doesn't shutdown on its own then reboot the system manually. On reboot the system will start the chkdsk operation
This one will take longer then chkdsk /f
Note... there are 5 stages...it may appear to hang at a certain percent for a hour or more or even back up and go over the same area...this is normal...
DO NOT SHUT YOUR COMPUTER DOWN WHILE CHKDSK IS RUNNING OR YOU CAN HAVE SEVERE PROBLEMS... this can take several hours to complete.
When completed it will boot the system back into windows.

Let me know if this fixs the problem

[hbhager]

I did what you told me
I tried IE twice and it opened both times
The test will be when I leave it set over nite
Thanks for all your help so far ,muchly appreciated

[hbhager]

I just tried IE again at 3:15 pm and it did not open ,I will try that other way when I get time
Thanks

[rshaffer61]

ok and if it still doesn't work then, Follow the next instructions exactly. Please note there are two different sets of instructions. if you have your win xp cd please disregard the second set.


Go Start>Run ("Start Search" in Vista), type in:
sfc /scannow
Click OK (hit Enter in Vista).
Have Windows CD/DVD handy.
If System File Checker (sfc) will find any errors, it may ask you for the CD/DVD.
If sfc won't find any errors in Windows XP, it'll simply quit, without any message.
In Vista you will receive the following message: "Windows resource protection did not find any integrity violations".

For Vista users ONLY: Navigate to C:\Windows\Logs\CBS folder. You'll see CBS.log file.
Usually, it's pretty big file, so upload it here: http://www.flyupload.com/, and post download link.


If you don't have Windows CD....
(this applies mostly to Windows XP, since Vista rarely requires use of its DVD while running "sfc")
Note This method will not necessarily work as well, as when using Windows CD, because not always ALL system files are backed up on your hard drive. Also, backed up files may be corrupted as well.

Go Start>Run, type in:
regedit
Click OK.

Navigate to the following key:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Setup

You will see various entries (Values) on the right hand side.

The one we want is called: SourcePath

It probably has an entry pointing to your CD-ROM drive,(usually D:) and that is why it is asking for the XP CD. All we need to do is change it to: C:
Now, double click the SourcePatch setting and a new box will pop up.
Change the drive letter from your CD drive to your root drive, usually C:
Close Registry Editor.

Now restart your computer and try sfc /scannow again!


Thanks to Broni for the instructions

Edited by rshaffer61, 17 April 2009 - 03:22 PM.

[hbhager]

Did what you said ,but when I tried sfc/scannow it says Windows cannot find

[rshaffer61]

With or Without the Win Xp cd?

"I tried sfc/scannow "

Is this how you typed it exactly?
It's not sfc/scsnnow
it's sfc /scannow notice the space between c and /

Edited by rshaffer61, 20 April 2009 - 07:12 AM.

[hbhager]

with out cd
IE did not open this morning

[rshaffer61]

Please do the following in the order described
Put your Win Xp cd in the drive and then make sure to exit the popups that will happen due to autorun

Go Start>Run ("Start Search" in Vista), type in:
sfc /scannow
Click OK (hit Enter in Vista).
Have Windows CD/DVD handy.
If System File Checker (sfc) will find any errors, it may ask you for the CD/DVD.
If sfc won't find any errors in Windows XP, it'll simply quit, without any message.
In Vista you will receive the following message: "Windows resource protection did not find any integrity violations".

For Vista users ONLY: Navigate to C:\Windows\Logs\CBS folder. You'll see CBS.log file.
Usually, it's pretty big file, so upload it here: http://www.flyupload.com/, and post download link.

[hbhager]

I do not have Win XP cd

[rshaffer61]

Ok, can you borrow a Xp cd from a friend? It has to be the same kind as what you have. Home or Pro

[hbhager]

I do not know anyone with a Win XP cd

[rshaffer61]

Let's try a different route then. What version of IE do you have?

[hbhager]

I have IE7