Upgrading Java:
- Download the latest version of Java SE Runtime Environment (JRE)JRE 6 Update 13.
- Click the "Download" button to the right.
- Select your Platform and check the box that says: "I agree to the Java SE Runtime Environment 6 License Agreement.".
- Click on Continue.
- Click on the link to download Windows Offline Installation (jre-6u13-windows-i586-p.exe) and save it to your desktop. Do NOT use the Sun Download Manager..
- Close any programs you may have running - especially your web browser.
- Go to Start > Control Panel, double-click on Add/Remove programs and remove all older versions of Java.
- Check any item with Java Runtime Environment (JRE or J2SE) in the name.
- Click the Remove or Change/Remove button.
- Repeat as many times as necessary to remove each Java version.
- Reboot your computer once all Java components are removed.
- Then from your desktop double-click on the download to install the newest version.(Vista users, right click on the jre-6u13-windows-i586-p.exe and select "Run as an Administrator.")
Please go to Start > Control Panel > Add/Remove Programs and remove the following (if present):
Java™ 6 Update 11
J2SE Runtime Environment 5.0 Update 1
J2SE Runtime Environment 5.0 Update 6
J2SE Runtime Environment 5.0 Update 9
J2SE Runtime Environment 5.0 Update 10
J2SE Runtime Environment 5.0 Update 11
Java™ 6 Update 2
Java™ 6 Update 3
Java™ 6 Update 5
Java™ 6 Update 7
Please do an online scan with Kaspersky WebScanner
- Read through the requirements and privacy statement and click on Accept button.
- It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
- When the downloads have finished, click on Settings.
- Make sure the following is checked.
- Spyware, Adware, Dialers, and other potentially dangerous programs
Archives
Mail databases
- Spyware, Adware, Dialers, and other potentially dangerous programs
- Click on My Computer under Scan.
- Once the scan is complete, it will display the results. Click on View Scan Report.
- You will see a list of infected items there. Click on Save Report As....
- Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button.
- Please post this log in your next reply.