Black Screen, Windows XP Home Edition
#16
Posted 17 June 2009 - 08:36 AM
#17
Posted 17 June 2009 - 08:57 AM
http://www.hitachigs...32_v415_b01.iso
#18
Posted 17 June 2009 - 09:37 AM
I'm not sure but it may ....my current mobo and bios does not have the ability to boot from usb so I can't even test it...try hereI was thinking of making a GRUB boot USB, and then copying the files from the RC.iso into the USB drive. Will that work happyrock?
Method 1 - Make your flash drive bootable using Bart's mkbt util:
http://www.nu2.nu/mkbt/ | Alt: mkbt20.zip
Put a bootable floppy disk in your A: drive or create one using Windows.
Download mkbt20.zip and unpack to to new temp folder you create.
Go to the temp folder.
Extract the bootsector from the bootable floppy disk. eg Open a DOS Window and go to the directory where you extracted MKBT. Type:
mkbt -c a: bootsect.bin
The boot sectors from the bootable floppy disk have just been saved to a file in the temp folder you created.
Format the flash drive in FAT or FAT16.
Copy the bootsector to the flash drive. Open a DOS Window and go to the folder where you extracted MKBT. Type:
mkbt -x bootsect.bin Z:
"Z" represents the flash drive drive Letter. So if your flash drive has another drive letter, then change the "Z" accordingly.
Now you can [grin] "should" be able to copy the utils you need to the pen drive.
but judging from dil366b's last post...it may well be a hard drive or ram issue
Edited by happyrock, 20 June 2009 - 12:31 PM.
#19
Posted 18 June 2009 - 12:42 AM
Thank you for the link happyrock, that should allow someone to boot off a USB drive into Windows Setup and then the Recovery Console.
Appears to be a Western Digital HDD.HARD DRIVE ORDER <WDC WD2500JS-22M>
http://support.wdc.c...oad.asp?lang=en
Select your drive, and download the diagnostic for CD (.iso file)
Burn it to a disc using BurnCDCC: http://www.terabyteu...ee-software.htm
#20
Posted 18 June 2009 - 05:58 AM
After I press "r", display reads: Preparing Gateway System Recovery options showing a progress bar which completes ok.
Next display: Gateway logo with animated ..... Next display: Gateway, please wait. Next display is the Gateway start up page which lists F2, F10. Next, it goes back to press "r" to perform a full system recovery.
Gateway computers have a "D" drive where it contains recovery files. If the "D" is corrupted as the display states, how can I recover this data? I don't know if this is available on the recovery CD that came with the pc. Some websites claim that the recovery CD has commands that will recover the data? ex: fixboot, fixmbr, etc. I'm not sure if any of these commands pertain to this repair or which one to choose?
Gateway also suggests to disconnect all USB devices, printer, modem, router, etc., except keyboard and mouse pad. I will attempt to use the recovery cd again after disconnecting all USB devices. Not sure if I will have an internet connection after trying this step?
Thanks for all of your input, hope to see some more. I appreciate all input.
#21
Posted 18 June 2009 - 12:26 PM
Thank you for making the behavior of your computer very clear to us; it really helps. By the recovery CD you mean the Windows CD or the RC.iso file you burned to a CD? Don't run any of those commands yet. Once we make sure that your HDD is physically ok then we can try doing some stuff in the Recovery Console.
#22
Posted 18 June 2009 - 01:37 PM
#23
Posted 18 June 2009 - 03:06 PM
#24
Posted 18 June 2009 - 03:10 PM
#25
Posted 18 June 2009 - 05:02 PM
#26
Posted 18 June 2009 - 11:47 PM
Go here: http://support.wdc.c...s...=30&lang=en
Download the iso file. Burn it to a CD using BurnCDCC: http://www.terabyteu...ee-software.htm
Boot from the disc and select your drive. Then run a quick test and tell me the results.
#27
Posted 19 June 2009 - 08:11 AM
I burned the iso file onto a DVD and inserted into DVD into the computer. I accepted the License agreement and click on on Quick Test. Display reads: Quick Test is not supported. However, Extended Test is ..... We recommend that you back up your data before proceeding. Hit "R" to run the test now. The website says some data loss may occur but safe to use.
Should I proceed with this recommendation? I will await your response on this matter? I really appreciate your knowledge on this issue. Thanks again.
#28
Posted 19 June 2009 - 11:29 AM
#29
Posted 19 June 2009 - 12:16 PM
Drive 0 @ Port 0X30C8 reported H Smart Error
Smart Attributes: ID Name Value Thresh Worst
.28 Unknown 199 0 199
All current and worst-case attributes are acceptable
Hit any key to continue....
Next display: The system must be reset-Hit CTRL-ALT-DELETE or Turn the Power Off
Will I be able to run recovery console next? Thanks for your response.
#30
Posted 21 June 2009 - 04:40 PM
Do you have data that you would like to recover before we try to fix this problem (assuming that the filesystem is the issue here)?
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