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help me ith blue screen of death


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#1
DJ_Inferno

DJ_Inferno

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HI guys i have been having major issues with my pc for 2 weeks. My pc was running perfectly then just like that it was running slow and i was getting screen freezes constantly and then getting blue screen errors saying there was an error with netio.sys. I have done antivirus and spyware checks and found nothing but the problem is getting worse.

I am running vista ultimate with 2gb ram 2x 250 gb sata drives asus p5ldse motherboard. I have eset smart security which i have been told by a few people that this is causing issues at the moment on some pcs with vista i have version 4. Please help me. I am currently using my laptop as it is impossible to use my pc. Sometimes it works fine bu majority of the time it freezes and runns like an old windows 3.1 pc
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#2
Broni

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    Kraków my love :)

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Navigate to: C:\Windows\Minidump folder.
If you see any .dmp files, zip all of them, and attach zipped file to your next reply.
Vista users You may need to copy .dmp files, paste them into some other folder, or desktop, and zip them there.
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#3
DJ_Inferno

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thanks here is the attachment

Attached Files


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#4
Broni

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    Kraków my love :)

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You have only two dmp files, and the errors are inconclusive.
One points to NETIO.SYS, another one to win32k.sys

In the light of your statement about computer being slow, I'd...

I suggest that you start a new topic in the Malware Removal and Spyware Removal area.

Before you start a new topic click on this link --> Malware and Spyware Cleaning Guide, Please read before starting a new topic. This will give you a few preparations to make, as well as instruction for posting your OTListIt2 log.

If you are still having problems after being given a clean bill of health from the malware expert, then please return to THIS thread and we will pursue other options to help you solve your current problem(s).
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