I've tried system restore, it says there are no restore points. It won't boot in safe mode. We wiped the external to try to use it to back-up files using the option in recovery manager, but it won't register that the drive is plugged in. Point of interest tho, when it's cycling thropugh the files to back up, i see my folders, but it's saying the drive is X: (or F:, or another one, it's been through three or four letters for drives that don't exist.)
I found a forum somewhere and people were saying that unistalling Norton was causing this problem for them, but fiance says he didn't uninstall Norton, just turned it off.
SO I need either a way to fix the boot problem without wiping my files, or a way to back up my files so I can just run the system recovery. Please help...
edit: also tried the option to restore to last known good settings (i don't think that's the exact phrase, but you probably know what I mean) and it just started cycling again.
Edited by RustyAngel, 02 July 2009 - 02:50 PM.