
Freezing Laptop
#1
Posted 18 July 2009 - 01:25 PM

#2
Posted 18 July 2009 - 01:46 PM

Can i just ask,
When you are using the PC are there any programs that are always running?
Also when did the problem appear and what were you doing that day?
Just so im not asking you so many question can you please get some information for me, unless the system freezes.
Please can you download and install Everest from HERE
Once its installed (leave all of the options just keep pressing next) douible cliock on the shortcut.
Then onces its running:
- 1 On the left expand the Computer folder.
- 2 Click onSummary
- 3 In the top menu, go Report
- 4 Then go to Quick Report-Summary
- 5 Save your everest report to a text file, and paste it in your next post.
There is an image below (Thanks to rshaffer61


Edited by rev_olie, 18 July 2009 - 01:54 PM.
#3
Posted 18 July 2009 - 02:22 PM

#4
Posted 18 July 2009 - 02:32 PM

Attached Files
Edited by shelbygurl87, 18 July 2009 - 02:33 PM.
#5
Posted 18 July 2009 - 03:00 PM

What version?
#6
Posted 18 July 2009 - 03:03 PM

#7
Posted 18 July 2009 - 03:05 PM

#8
Posted 18 July 2009 - 03:08 PM

#9
Posted 18 July 2009 - 03:09 PM

Go Start>Run (Start Search in Vista), type in:
msconfig
Click OK (hit Enter in Vista).
Click on Startup tab.
Click Disable all
Click Services tab.
Put checkmark in Hide all Microsoft services
Click Disable all.
Click OK.
Restart computer in Normal Mode.
NOTE. If you use different firewall, than Windows firewall, turn Windows firewall on, just for this test, since your regular firewall won't be running.
If you use Windows firewall, you're fine.
Same problem?
#10
Posted 18 July 2009 - 03:11 PM

#11
Posted 18 July 2009 - 03:15 PM

#12
Posted 18 July 2009 - 03:16 PM

Double-click VEW.exe then under Select log to query, select:
Application
System
Under Select type to list, select:
Error
Click the radio button for Number of events
Type 20 in the 1 to 20 box
Then click the Run button.
Notepad will open with the output log.
In Notepad, click Edit > Select all then Edit > Copy
Reply to this post, click in the reply window and press Ctrl+V on your keyboard to paste the log.
Edited by Broni, 18 July 2009 - 03:16 PM.
#13
Posted 18 July 2009 - 03:36 PM

Path/File access error
after I enter everything into VEW.
Edited by shelbygurl87, 18 July 2009 - 04:04 PM.
#14
Posted 18 July 2009 - 04:55 PM

sfc /scannow
Click OK (hold CTRL, and SHIFT, hit Enter in Vista).
Have Windows CD/DVD handy (with Vista, most likely, you won't need it).
If System File Checker (sfc) will find any errors, it may ask you for the CD/DVD (rarely in Vista case).
If sfc won't find any errors in Windows XP, it'll simply quit, without any message.
In Vista you will receive the following message: "Windows resource protection did not find any integrity violations".
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