Thanks in advance.
Blue Screen of Death
#1
Posted 27 August 2009 - 01:23 PM
Thanks in advance.
#2
Posted 27 August 2009 - 06:14 PM
You should NEVER disconnect any USB device not listed in "Safely remove hardware" while computer is on. Mouse for sure.Whenever I try safely disconnecting my external hard drive, or just unplugging my mouse, my computer crashes and I get the BSOD
#3
Posted 27 August 2009 - 07:18 PM
Also, like I said, this never happened before (either on my desktop OR my laptop until lately). How would I find the underlying cause?
Thank you again.
#4
Posted 27 August 2009 - 07:23 PM
It's irrelevant. You shouldn't be doing things, which shouldn't be done.like I said, this never happened before
You can run across the freeway 10 times, still being alive, but on the 11th try, you're dead.
Turn the computer off.so how would I go about unplugging that safely without crashing my computer?
#5
Posted 27 August 2009 - 07:34 PM
I just wanted to know why suddenly this could be happening, because if it's something very serious I'll just take it to a tech to fix it, or just fix it myself if it's something I can do.
Anyway, I tried sending an error report through Windows, and they gave me some info, I don't know if it is of any use or not, though.
------------------------------------------------
Product
Windows
Problem
Shut down unexpectedly
Problem signature
Problem Event Name: BlueScreen
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1033
Files that help describe the problem
Mini082709-03.dmp
sysdata.xml
Version.txt
Extra information about the problem
BCCode: 1000007e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF80001E7C3AA
BCP3: FFFFFA60017F57D8
BCP4: FFFFFA60017F51B0
OS Version: 6_0_6001
Service Pack: 1_0
Product: 768_1
#6
Posted 27 August 2009 - 07:37 PM
You CAN NOT unplug your mouse, while the computer is ON.
If you need more USB ports, get USB hub.
#7
Posted 27 August 2009 - 07:56 PM
I asked if there could be any underlying problems, like damaged hardware, software, or drivers, related to crashing. If you don't know, or can't know without running diagnostics, that's fine, but being knit picky and curt isn't something a tech staff should be doing. I am fully aware that customers or whatever are not always right, but obvious you know more about computers than I do, but that doesn't justify unprofessionalism.
But thank you for suggesting the USB hub. I'll be sure to look into it.
#8
Posted 27 August 2009 - 08:02 PM
When you try to do something what shouldn't be done, expect consequences (BSOD). It doesn't have to happen every time though.
#9
Posted 28 August 2009 - 11:29 AM
Try updating the drivers for it via 3rd party software.
Also what else is on your external?
Is there a OS on it that you boot from?
Or is it just your music?
Check compatibly issue's with your External also with Vista / your lappy.
:3
Just a few recommendations.
Sounds like a driver problem to me.
#10
Posted 30 August 2009 - 06:01 PM
Msft released some patches this week that have been screwing with some 64bit vista usb drivers causing dumps and bsod. Try uninstalling kb973879 and/or kb972039. Should fix it. Broni don't be like nick!
#11
Posted 30 August 2009 - 06:51 PM
xD
#12
Posted 30 August 2009 - 07:30 PM
#13
Posted 30 August 2009 - 10:10 PM
http://en.community....spx?PageIndex=1
I had the same problem today and fixed it tonight by deleting a windows update named KB973879
The computer was even crashing when I tried to remove hardware safely using the icon in the taskbar
I hope this solves your problem
#14
Posted 31 August 2009 - 04:25 PM
C:/Windows.Memory.DMP. Whatever that is. Anyway I have no luck getting this fixed. I read a post on best buys website, about a driver for the blue screen of death. But it was for the web cam. Sounds to me like something is messed up on some driver somewhere. Just wanted to let ya know your not alone on this issue.
#15
Posted 31 August 2009 - 06:28 PM
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