OTL Extras logfile created on: 9/3/2009 6:57:54 PM - Run 2
OTL by OldTimer - Version 3.0.10.7 Folder = C:\Documents and Settings\MaryAnn\Desktop\HURR
Windows XP Home Edition Service Pack 3 (Version = 5.1.2600) - Type = NTWorkstation
Internet Explorer (Version = 7.0.5730.13)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy
510.00 Mb Total Physical Memory | 314.67 Mb Available Physical Memory | 61.70% Memory free
1.47 Gb Paging File | 1.24 Gb Available in Paging File | 84.45% Paging File free
Paging file location(s): C:\pagefile.sys 1024 1024 [binary data]
%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files
Drive C: | 37.21 Gb Total Space | 9.41 Gb Free Space | 25.27% Space Free | Partition Type: NTFS
Drive D: | 676.46 Mb Total Space | 0.00 Mb Free Space | 0.00% Space Free | Partition Type: CDFS
E: Drive not present or media not loaded
F: Drive not present or media not loaded
G: Drive not present or media not loaded
H: Drive not present or media not loaded
I: Drive not present or media not loaded
Computer Name: OFFICE
Current User Name: MaryAnn
Logged in as Administrator.
Current Boot Mode: Normal
Scan Mode: Current user
Company Name Whitelist: Off
Skip Microsoft Files: Off
File Age = 30 Days
Output = Minimal
========== Extra Registry (SafeList) ==========
========== File Associations ==========
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]
.html [@ = htmlfile] -- C:\Program Files\Internet Explorer\IEXPLORE.EXE (Microsoft Corporation)
[HKEY_CURRENT_USER\SOFTWARE\Classes\<extension>]
.html [@ = FirefoxHTML] -- C:\Program Files\Mozilla Firefox\firefox.exe (Mozilla Corporation)
========== Security Center Settings ==========
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
"AntiVirusDisableNotify" = 0
"FirewallDisableNotify" = 0
"UpdatesDisableNotify" = 0
"AntiVirusOverride" = 1
"FirewallOverride" = 0
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\AhnlabAntiVirus]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ComputerAssociatesAntiVirus]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\KasperskyAntiVirus]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeAntiVirus]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeFirewall]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\PandaAntiVirus]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\PandaFirewall]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SophosAntiVirus]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecAntiVirus]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecFirewall]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TinyFirewall]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TrendAntiVirus]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TrendFirewall]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ZoneLabsFirewall]
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]
"EnableFirewall" = 0
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\GloballyOpenPorts\List]
"139:TCP" = 139:TCP:*:Enabled:@xpsp2res.dll,-22004
"445:TCP" = 445:TCP:*:Enabled:@xpsp2res.dll,-22005
"137:UDP" = 137:UDP:*:Enabled:@xpsp2res.dll,-22001
"138:UDP" = 138:UDP:*:Enabled:@xpsp2res.dll,-22002
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"EnableFirewall" = 1
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\GloballyOpenPorts\List]
"139:TCP" = 139:TCP:LocalSubNet:Enabled:@xpsp2res.dll,-22004
"445:TCP" = 445:TCP:LocalSubNet:Enabled:@xpsp2res.dll,-22005
"137:UDP" = 137:UDP:LocalSubNet:Enabled:@xpsp2res.dll,-22001
"138:UDP" = 138:UDP:LocalSubNet:Enabled:@xpsp2res.dll,-22002
========== Authorized Applications List ==========
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]
"%windir%\Network Diagnostic\xpnetdiag.exe" = %windir%\Network Diagnostic\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000 -- (Microsoft Corporation)
"C:\Program Files\AtSync\TimeSync.exe" = C:\Program Files\AtSync\TimeSync.exe:*:Enabled:Atomic Time Synchronizer -- File not found
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]
"%windir%\Network Diagnostic\xpnetdiag.exe" = %windir%\Network Diagnostic\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000 -- (Microsoft Corporation)
"C:\Program Files\support.com\bin\tgcmd.exe" = C:\Program Files\support.com\bin\tgcmd.exe:*:Disabled:Support.com Scheduler and Command Dispatcher -- (Support.com, Inc.)
"C:\Program Files\uTorrent\uTorrent.exe" = C:\Program Files\uTorrent\uTorrent.exe:*:Enabled:µTorrent -- (BitTorrent, Inc.)
"C:\Program Files\Common Files\AOL\Loader\aolload.exe" = C:\Program Files\Common Files\AOL\Loader\aolload.exe:*:Enabled:AOL Loader -- File not found
"C:\Program Files\AIM6\aim6.exe" = C:\Program Files\AIM6\aim6.exe:*:Enabled:AIM -- File not found
"C:\Program Files\AIM\aim.exe" = C:\Program Files\AIM\aim.exe:*:Enabled:AOL Instant Messenger -- (America Online, Inc.)
"C:\Program Files\EA Games\Command & Conquer The First Decade\Command & Conquer Renegade\Renegade\Game.exe" = C:\Program Files\EA Games\Command & Conquer The First Decade\Command & Conquer Renegade\Renegade\Game.exe:*:Enabled:Renegade -- File not found
"C:\Program Files\AtSync\TimeSync.exe" = C:\Program Files\AtSync\TimeSync.exe:*:Enabled:Atomic Time Synchronizer -- File not found
"C:\Westwood\SUN\game.exe" = C:\Westwood\SUN\game.exe:*:Enabled:Main executable for Tiberian Sun -- (Westwood Studios)
"C:\Documents and Settings\MaryAnn\Local Settings\Temp\7zS45.tmp\SymNRT.exe" = C:\Documents and Settings\MaryAnn\Local Settings\Temp\7zS45.tmp\SymNRT.exe:*:Enabled:Norton Removal Tool -- File not found
========== HKEY_LOCAL_MACHINE Uninstall List ==========
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{00000409-78E1-11D2-B60F-006097C998E7}" = Microsoft Office 2000 Premium
"{04410044-9149-45C6-A806-F2BF9CFCE762}" = Microsoft Encarta Encyclopedia Standard 2004
"{048298C9-A4D3-490B-9FF9-AB023A9238F3}" = Steam
"{11F1920A-56A2-4642-B6E0-3B31A12C9288}" = Dell Solution Center
"{13F3917B56CD4C25848BDC69916971BB}" = DivX Converter
"{18D10072035C4515918F7E37EAFAACFC}" = AutoUpdate
"{1D643CD7-4DD6-11D7-A4E0-000874180BB3}" = Microsoft Money 2004
"{216AB108-2AE1-4130-B3D5-20B2C4C80F8F}" = QuickTime
"{2637C347-9DAD-11D6-9EA2-00055D0CA761}" = Dell Media Experience
"{350C97B0-3D7C-4EE8-BAA9-00BCB3D54227}" = WebFldrs XP
"{35BDEFF1-A610-4956-A00D-15453C116395}" = Internet Explorer Default Page
"{3F92ABBB-6BBF-11D5-B229-002078017FBF}" = Modem On Hold
"{3FC7CBBC4C1E11DCA1A752EA55D89593}" = DivX Version Checker
"{43DCF766-6838-4F9A-8C91-D92DA586DFA7}" = Microsoft Windows Journal Viewer
"{43FCA273-9534-40DB-B7C5-D7758875616A}" = Dell Support
"{45EBDA59-D33B-433A-956E-B2F236468B56}" = MUSICMATCH® Jukebox
"{4B9F45E8-E3CE-40B4-9463-80A9B3481DEF}" = Banctec Service Agreement
"{54F90B55-BEB3-4F0D-8802-228822FA5921}" = WordPerfect Office 11
"{66D6F3BD-CA23-41A4-9FA3-96B26B32528C}" = Command & Conquer The First Decade
"{68D60342-7686-45C9-B8EB-40EF843D0460}" = Dell Networking Guide
"{6D8D64BE-F500-55B6-705D-DFD08AFE0624}" = Acrobat.com
"{7148F0A8-6813-11D6-A77B-00B0D0142000}" = Java 2 Runtime Environment, SE v1.4.2
"{7299052b-02a4-4627-81f2-1818da5d550d}" = Microsoft Visual C++ 2005 Redistributable
"{767CC44C-9BBC-438D-BAD3-FD4595DD148B}" = VC80CRTRedist - 8.0.50727.762
"{7A0EFAFB-AC4B-4B88-8C6B-6731BE88DB68}" = Modem Event Monitor
"{7B63B2922B174135AFC0E1377DD81EC2}" = DivX Codec
"{7F142D56-3326-11D5-B229-002078017FBF}" = Modem Helper
"{81A34902-9D0B-4920-A25C-4CDC5D14B328}" = Jasc Paint Shop Pro 8 Dell Edition
"{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}" = Microsoft Silverlight
"{8A708DD8-A5E6-11D4-A706-000629E95E20}" = Intel® Extreme Graphics Driver
"{8ADFC4160D694100B5B8A22DE9DCABD9}" = DivX Player
"{8C64E145-54BA-11D6-91B1-00500462BE80}" = Microsoft Money 2004 System Pack
"{90D55A3F-1D99-4C94-A77E-46DC14F0BF08}" = Help and Support Customization
"{9B2CFE3B-7F55-4786-A20D-BB244914F6D8}" = EarthLink Setup Files
"{A2BCA9F1-566C-4805-97D1-7FDC93386723}" = Adobe AIR
"{A3051CD0-2F64-3813-A88D-B8DCCDE8F8C7}" = Microsoft .NET Framework 3.0 Service Pack 2
"{A96E97134CA649888820BCDE5E300BBD}" = H.264 Decoder
"{AAC389499AEF40428987B3D30CFC76C9}" = MKV Splitter
"{AC76BA86-7AD7-1033-7B44-A91000000001}" = Adobe Reader 9.1
"{AEF9DC35ADDF4825B049ACBFD1C6EB37}" = AAC Decoder
"{B13A7C41581B411290FBC0395694E2A9}" = DivX Converter
"{B7050CBDB2504B34BC2A9CA0A692CC29}" = DivX Web Player
"{C09FB3CD-3D0C-3F2D-899A-6A1D67F2073F}" = Microsoft .NET Framework 2.0 Service Pack 2
"{CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}" = Microsoft .NET Framework 1.1
"{CC000127-5E5D-4A1C-90CB-EEAAAC1E3AC0}" = Jasc Paint Shop Photo Album
"{CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9}" = Microsoft .NET Framework 3.5 SP1
"{FC4ED75D-916C-4A8C-BB67-3C6F6E06D62B}" = Banctec Service Agreement
"{FCE65C4E-B0E8-4FBD-AD16-EDCBE6CD591F}" = HighMAT Extension to Microsoft Windows XP CD Writing Wizard
"Adobe AIR" = Adobe AIR
"Adobe Flash Player ActiveX" = Adobe Flash Player ActiveX
"Adobe Flash Player Plugin" = Adobe Flash Player 10 Plugin
"AOL Instant Messenger" = AOL Instant Messenger
"avast!" = avast! Antivirus
"Dell Digital Jukebox Driver" = Dell Digital Jukebox Driver
"DivX Plus DirectShow Filters" = DivX Plus DirectShow Filters
"ERUNT_is1" = ERUNT 1.1j
"Fiddler2" = Fiddler2 (remove only)
"Free YouTube to Mp3 Converter_is1" = Free YouTube to Mp3 Converter version 3.1
"HijackThis" = HijackThis 2.0.2
"IDNMitigationAPIs" = Microsoft Internationalized Domain Names Mitigation APIs
"ie7" = Windows Internet Explorer 7
"Intel® 537EP V9x DF PCI Modem" = Intel® 537EP V9x DF PCI Modem
"Malwarebytes' Anti-Malware_is1" = Malwarebytes' Anti-Malware
"Microsoft .NET Framework 1.1 (1033)" = Microsoft .NET Framework 1.1
"Microsoft .NET Framework 3.5 SP1" = Microsoft .NET Framework 3.5 SP1
"Mozilla ActiveX Control v1.7.12" = Mozilla ActiveX Control v1.7.12
"Mozilla Firefox (3.5.2)" = Mozilla Firefox (3.5.2)
"MSCompPackV1" = Microsoft Compression Client Pack 1.0 for Windows XP
"NLSDownlevelMapping" = Microsoft National Language Support Downlevel APIs
"RealPlayer 12.0" = RealPlayer
"Shockwave" = Shockwave
"Steam App 12900" = Audiosurf
"Support.com" = ComcastSUPPORT
"Tiberian Sun" = Command & Conquer Tiberian Sun
"Uninstall_is1" = Uninstall 1.0.0.1
"VLC media player" = VideoLAN VLC media player 0.8.6d
"Windows Media Format Runtime" = Windows Media Format 11 runtime
"Windows Media Player" = Windows Media Player 11
"Windows XP Service Pack" = Windows XP Service Pack 3
"WinRAR archiver" = WinRAR archiver
"WMFDist11" = Windows Media Format 11 runtime
"wmp11" = Windows Media Player 11
"Wudf01000" = Microsoft User-Mode Driver Framework Feature Pack 1.0
========== HKEY_CURRENT_USER Uninstall List ==========
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"Dropbox" = Dropbox
"uTorrent" = µTorrent
========== Last 10 Event Log Errors ==========
[ Application Events ]
Error - 8/19/2009 11:43:22 PM | Computer Name = OFFICE | Source = Application Hang | ID = 1002
Description = Hanging application setup.exe, version 8.5.0.405, hang module hungapp,
version 0.0.0.0, hang address 0x00000000.
Error - 8/19/2009 11:43:41 PM | Computer Name = OFFICE | Source = Application Hang | ID = 1002
Description = Hanging application setup.exe, version 8.5.0.405, hang module hungapp,
version 0.0.0.0, hang address 0x00000000.
Error - 8/19/2009 11:43:45 PM | Computer Name = OFFICE | Source = Application Hang | ID = 1002
Description = Hanging application setup.exe, version 8.5.0.405, hang module hungapp,
version 0.0.0.0, hang address 0x00000000.
Error - 8/19/2009 11:44:01 PM | Computer Name = OFFICE | Source = Application Hang | ID = 1002
Description = Hanging application setup.exe, version 8.5.0.405, hang module hungapp,
version 0.0.0.0, hang address 0x00000000.
Error - 8/20/2009 12:48:41 AM | Computer Name = OFFICE | Source = Application Hang | ID = 1002
Description = Hanging application explorer.exe, version 6.0.2900.5512, hang module
hungapp, version 0.0.0.0, hang address 0x00000000.
Error - 8/20/2009 2:44:03 PM | Computer Name = OFFICE | Source = crypt32 | ID = 131080
Description = Failed auto update retrieval of third-party root list sequence number
from: <http://www.download....uthrootseq.txt>
with error: The server name or address could not be resolved
Error - 8/20/2009 4:38:44 PM | Computer Name = OFFICE | Source = Application Error | ID = 1000
Description = Faulting application iexplore.exe, version 7.0.6000.16876, faulting
module kernel32.dll, version 5.1.2600.5781, fault address 0x00012afb.
Error - 8/21/2009 1:39:57 PM | Computer Name = OFFICE | Source = MsiInstaller | ID = 11704
Description = Product: Microsoft .NET Framework 3.0 Service Pack 2 -- Error 1704.
An installation for Microsoft .NET Framework 2.0 Service Pack 2 is currently suspended.
You must undo the changes made by that installation to continue. Do you want
to undo those changes?
Error - 8/27/2009 4:09:49 PM | Computer Name = OFFICE | Source = Application Error | ID = 1000
Description = Faulting application iexplore.exe, version 7.0.6000.16876, faulting
module kernel32.dll, version 5.1.2600.5781, fault address 0x00012afb.
Error - 8/31/2009 7:09:05 PM | Computer Name = OFFICE | Source = Application Error | ID = 1000
Description = Faulting application iexplore.exe, version 7.0.6000.16876, faulting
module kernel32.dll, version 5.1.2600.5781, fault address 0x00012afb.
[ System Events ]
Error - 8/27/2009 4:21:06 PM | Computer Name = OFFICE | Source = Service Control Manager | ID = 7034
Description = The AOL Connectivity Service service terminated unexpectedly. It
has done this 1 time(s).
Error - 8/27/2009 4:21:06 PM | Computer Name = OFFICE | Source = Service Control Manager | ID = 7034
Description = The Sukoku Service service terminated unexpectedly. It has done this
1 time(s).
Error - 8/27/2009 4:21:06 PM | Computer Name = OFFICE | Source = Service Control Manager | ID = 7034
Description = The Viewpoint Manager Service service terminated unexpectedly. It
has done this 1 time(s).
Error - 8/31/2009 5:48:05 PM | Computer Name = OFFICE | Source = Service Control Manager | ID = 7034
Description = The Windows Audio service terminated unexpectedly. It has done this
1 time(s).
Error - 8/31/2009 5:48:18 PM | Computer Name = OFFICE | Source = Service Control Manager | ID = 7032
Description = The Service Control Manager tried to take a corrective action (Restart
the service) after the unexpected termination of the Windows Management Instrumentation
service, but this action failed with the following error: %%1056
Error - 9/2/2009 3:34:58 PM | Computer Name = OFFICE | Source = Service Control Manager | ID = 7034
Description = The AOL Connectivity Service service terminated unexpectedly. It
has done this 1 time(s).
Error - 9/2/2009 3:34:58 PM | Computer Name = OFFICE | Source = Service Control Manager | ID = 7034
Description = The Pml Driver HPZ12 service terminated unexpectedly. It has done
this 1 time(s).
Error - 9/2/2009 3:34:58 PM | Computer Name = OFFICE | Source = Service Control Manager | ID = 7034
Description = The Sukoku Service service terminated unexpectedly. It has done this
1 time(s).
Error - 9/3/2009 6:48:04 PM | Computer Name = OFFICE | Source = Service Control Manager | ID = 7034
Description = The AOL Connectivity Service service terminated unexpectedly. It
has done this 1 time(s).
Error - 9/3/2009 6:48:04 PM | Computer Name = OFFICE | Source = Service Control Manager | ID = 7034
Description = The Pml Driver HPZ12 service terminated unexpectedly. It has done
this 1 time(s).
< End of report >